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About The Position

Responsible for evaluating donor suitability for automated pheresis procedures and administering and supervising approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including medication or treatments within the scope of licensure or certification. The role reports to the Center Manager. The position conducts donor interviews, medical history reviews, health assessments, and reviews of screening and laboratory results to determine initial and ongoing suitability. It explains informed consent, counsels donors about reactive test results, and refers donors to community facilities for follow-up. In collaboration with the Center Medical Director and/or Center Physician, it responds to medically related staff questions and provides information on donor suitability and other medical issues. The role responds to medical emergencies according to Standard Operating Procedures (SOPs), escalating cases as needed, and checks emergency kits. It oversees donor immunization programs where applicable, reviews antibody titers, and maintains knowledge of immunization schedules and rules for required test approvals and grace periods. It records donor information in the electronic donor information management system, maintains a clean and adequately supplied work environment, follows HSE and OSHA policies, and protects confidential information. Cross-training and bilingual skills may be required based on business needs. Other job-related duties may be assigned. CSL Plasma operates nearly 330 plasma donation centers in the U.S. and Europe. It is a subsidiary of CSL, a global biopharmaceutical company. Plasma collected at its facilities is used by CSL to manufacture plasma-derived therapies for people in more than 100 countries. CSL is headquartered in Melbourne, Australia, and employs more than 29,000 people.

Requirements

  • Graduation from a paramedic, nursing, physician assistant, chiropractic, medical school, or naturopathic medical training program.
  • Graduates of foreign allopathic or osteopathic medical schools must also be currently licensed as a physician or hold state certification as an emergency medical technician.
  • CPR certification required.
  • At least one year of experience in a health care environment.
  • Ability to make and analyze physical assessments, including heart and lung sounds and signs of drug use.
  • Ability to instruct donors, staff, and community members about the benefits of plasma donation programs.
  • Ability to make decisions with moderate impact on the immediate work unit.
  • Ability to understand, remember, and apply oral and/or written instructions.
  • Ability to see and speak with customers and observe equipment operation.
  • Ability to examine and assess skin and other abnormalities through sight, touch, and smell.
  • Ability to reach, bend, kneel, and perform tasks requiring a high level of manual dexterity.
  • Ability to occasionally lift and carry up to 25 pounds.
  • Ability to work in a fast-paced environment with frequent interruptions.
  • Ability to work overtime and extended hours to support center operational needs.
  • Ability to wear required Personal Protective Equipment for specific tasks or areas.

Nice To Haves

  • Experience in a plasma or whole blood collection center or another regulated environment.
  • Bilingual skills may be required at the organization’s discretion to meet business needs.

Responsibilities

  • Promote positive customer relations with donors.
  • Conduct confidential donor interviews to determine suitability for plasma donation.
  • Respond to medically related staff questions in conjunction with the Center Medical Director and/or Center Physician.
  • Perform donor medical history reviews and health assessments; evaluate screening and laboratory results to determine initial and continuing suitability.
  • Notify and counsel donors about reactive test results and refer them to community facilities for follow-up and counseling.
  • Explain informed consent, including procedures, hazards, potential adverse events, immunization schedules, doses, antibody response, and the donor’s option to refuse; obtain signed and dated consent.
  • Provide routine care during center medical emergencies under SOPs and escalate cases to the Center Physician or local medical providers as required.
  • Periodically check emergency kits to ensure supplies are present and in date.
  • Review test results and determine continuing donor suitability; follow SOPs for four-month required test (PE/STS) reports, approvals, and grace periods.
  • Assess donor signs and symptoms that may prevent continued donation.
  • Oversee donor immunization programs where applicable, review antibody titer results as required, and maintain awareness of immunization schedules for each antigen.
  • Accurately record donor data in the electronic donor information management system according to SOPs.
  • Maintain a clean and efficient work environment and ensure operating supplies and forms are available.
  • Follow HSE and OSHA policies and procedures, promote safety, and potentially audit internal procedures and documentation.
  • Maintain confidentiality of personnel, donor, and center information.
  • Cross-train in other areas as business needs require.
  • Perform other job-related duties as assigned.

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