Loan Officer Jobs

About The Position

Requirements

• Strong communication skills and the ability to speak confidently with members.
• Comfort using basic computer programs, including Windows, email, and the internet.
• Positive attitude and ability to learn quickly.
• Ability to stay organized, prioritize tasks, and work effectively in a fast-paced environment.
• Willingness to adapt to market changes and remain flexible.
• Self-motivation and ability to set goals, follow a plan, and adjust as needed.
• Interest in building relationships with customers, real estate agents, and community partners.
• Desire to grow a successful career in sales and mortgage lending.
• Complete required registrations or certifications as needed, including SAFE Act requirements and NMLS registration.

Nice To Haves

• Retail mortgage lending experience is preferred but not required.

Responsibilities

• Generate mortgage loans from the defined community area by establishing and growing relationships with real estate agents.
• Make weekly calls to established agents and conduct lunch-and-learn sessions to share BCU products and services.
• Use Salesforce daily to track activity, leads, and opportunities.
• Build strong working relationships with processing, underwriting, and closing teams.
• Conduct outreach supporting Community Development, Housing Assistance, and Down Payment Assistance programs in BCU’s footprint, as defined by the BCU Action Plan.
• Maintain a high NPS score for closed transactions and meet monthly and annual sales and service goals, including NPS and eNPS goals.
• Complete first mortgage loan applications in the MCP platform, including collecting income and asset information, disclosures, ITP, and applicable credit letters of explanation.
• Ensure loan submissions are accurate, timely, and profitable.
• Maintain working knowledge of investor guidelines, matrices, and required LLPAs.
• Apply BCU lending fundamentals, policies, and procedures, including Regulations B and Z, HMDA, and TRID.
• Provide fundamental credit counseling to members when appropriate and necessary.
• Facilitate training and attend conference calls with real estate brokerages.
• Comply with applicable mortgage loan origination policies, procedures, and regulations.
• Complete required registrations or certifications, including SAFE Act requirements and NMLS registration.
• Promote BCU mortgage products and services by hosting at least six on-site seminars or webinars.

Benefits

• The posting refers applicants to BCU’s Benefits Website but does not specify individual benefits.
• Flexible work arrangements.
• Casual dress code.