Loan Officer at CountryPlace Mortgage

The Cavco Family of Companies•Plano, TX

1d•Onsite

About The Position

CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking a Loan Officer to help grow our Originations Department. This in-person role is in our Plano, TX office. As a Loan Officer, you will collaborate with Loan Processors, Underwriting, Compliance team and other essential departments. The Loan Officer will be responsible for managing relationships with retailers and other partners. The ideal candidate will have excellent customer service skills, a deep understanding of lending products, and the ability to guide borrowers through the loan process with professionalism and care.

Requirements

Excellent written, verbal and interpersonal communication skills
Strong organizational and time management skills, with the ability to multi-task
Ability to identify and resolve problems in a timely manner
Effective decision-making, customer service and problem-solving skills
Ability to work independently
Strong attention to detail and accuracy
Ability to work effectively in a team environment
BA/BS degree required in Marketing, Business, Accounting, Finance or Management
Working knowledge of Microsoft Office and financial calculator

Responsibilities

Manage relationships with assigned retailers by originating loans and providing high quality service
Provide excellent service to borrowers ensuring that their needs are met in a timely and accurate manner
Guide borrowers through the loan process, from application to closing
Present and explain different loan options to borrowers and retailers
Effectively communicate denial reasons to the retailer, to effectively maintain the relationship
Effectively communicate loan approval to retailer and customer, selling benefits of our program to win the deal
Work with internal staff to provide follow-up, counter offers and additional information
Reviews conditions submitted on approved loans, clears conditions when appropriate and submits to Credit Analyst for review and approval
Ensure loans adhere to investor guidelines
Display excellent verbal, written and interpersonal communication skills
Ability to adjust work and thought process to accommodate multiple investor guidelines
Employ a strong sense of urgency and ownership
Demonstrate a professional work ethic in all facets of completing work duties
Consistently meets and exceeds individual, team and department objectives
Perform other duties and special projects as assigned