Jobs in Park Ridge, IL

About The Position

Requirements

• Bachelor’s degree in hospitality management, Business Administration, or a related field.
• Minimum of 3 years' experience in hotel, contract management or hospitality management
• Proven experience in managing food costs and yield management.
• Strong knowledge of safety procedures and regulatory compliance in hospitality or retail environments.
• Demonstrated ability to identify and solve operational problems effectively.
• Hotel management and hospitality management skills are essential for overseeing daily operations and ensuring excellent customer experiences.
• Yield management and food cost expertise are applied to optimize profitability and resource allocation.
• Identifying and solving problems is a continuous process, enabling the Assistant General Manager to address challenges proactively and maintain operational efficiency.
• Knowledge of safety procedures ensures a secure environment for both staff and customers, which is critical in retail trade settings.

Nice To Haves

• Experience in pre-opening of hospitality or retail establishments.
• Certification in hospitality management or related professional credentials.
• Familiarity with repetitive motion tasks and ergonomic best practices to support staff well-being.
• Advanced skills in data analysis and performance reporting tools.
• Experience with staff training and development programs.
• Pre-opening experience and familiarity with repetitive motions enhance the ability to lead new initiatives and support employee health, contributing to a well-rounded and effective management approach.

Responsibilities

• Assist the General Manager in daily operational management and staff supervision to ensure smooth business functioning.
• Oversee hospitality management practices to deliver exceptional customer service and maintain high satisfaction levels.
• Manage food costs and implement yield management strategies to maximize profitability and reduce waste.
• Coordinate and lead pre-opening activities, ensuring all safety procedures and operational protocols are strictly followed.
• Identify operational challenges and develop effective solutions to improve efficiency and service quality.
• Monitor compliance with safety procedures and regulatory requirements to maintain a safe working environment.
• Support recruitment, training, and development of team members to build a skilled and motivated workforce.
• Analyze performance metrics and prepare reports to assist in strategic decision-making and continuous improvement.