Jobs in Park Ridge, IL

About The Position

Requirements

• High school diploma or GED - Required
• Minimum of 1 year business office or clinic experience - Required

Nice To Haves

• Previous insurance and managed care experience - Preferred

Responsibilities

• Reviews department work schedules to ensure that all scheduled employees are present during their scheduled shift.
• Schedules staff for sufficient coverage at assigned site(s).
• Notifies supervisor if there is a staffing shortage.
• Leads daily workflow processes.
• Serves as point person for daily workflow for PSRs, supervisor and physicians at site(s).
• Assists staff with handling work-related concerns/issues.
• Monitors performance of staff in order to ensure work is carried out in accordance with established policies.
• Alerts supervisor of staff infractions in accordance with policies and procedures.
• Responsible for daily audit of charges, over-the-counter payments and bank deposit reconciliation.
• Answers telephone calls, determines nature of calls, takes and relays messages, and responds to routine inquiries following established procedures.
• Greets patients and patient families arriving for scheduled appointments.
• Registers patient by obtaining pertinent information such as name, demographic data, insurance coverage, etc. according to established procedures.
• Enters information into computer system.
• Verifies insurance eligibility and advises patients of covered benefits.
• Requests and reviews managed care referrals and ensures that services provided are within scope of authorization.
• Enters physician scheduling templates to meet system guidelines, updates/edits as needed due to time off requests or other changes such as meeting attendance requirements.
• Schedules all appointments including patient visits, laboratory tests, off-site diagnostic tests, etc., over the telephone and in person prior to patients leaving and assures appropriate education is provided for office procedures that are scheduled.
• May assist patients with scheduling off site diagnostic tests via Central Scheduling.
• Depending on office site, may be point person for billing questions.
• Receives and records patient payments made at time of service.
• Balances actual daily receipts with computer-generated total, researches and modifies discrepancies and/or errors, and prepares day end close.
• Performs next day preparation for the office including chart preparation, pre-registration, appointment confirmation and payment request.
• Performs other duties as assigned such as maintaining patient files, photocopying documents and materials, answering routine questions regarding procedures or examinations, as so forth.

Benefits

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities