Janitorial Manager Jobs

About The Position

Requirements

• 2–3 years of experience in facility, operations, or project management, including at least 1–2 years of supervisory experience.
• Strong customer service, leadership, and interpersonal skills.
• Business acumen, including budget oversight and cost control.
• Proficiency in Microsoft Office Suite and other job-related technologies.
• Strong verbal and written communication skills.
• Ability to manage multiple projects and respond to urgent client needs, including occasional evening or weekend hours.

Nice To Haves

• Bilingual Spanish/English.
• Bachelor’s degree or equivalent experience.
• Experience working in union environments.
• Familiarity with different systems required for the role.

Responsibilities

• Lead and support frontline employees and supervisors, fostering engagement, accountability, and teamwork.
• Coach and mentor staff to improve performance and professional growth and ensure compliance with ABM and client policies.
• Recommend staffing levels, assist with hiring and onboarding, and conduct evaluations in partnership with HR.
• Serve as the primary client contact and maintain professional relationships with property management teams and stakeholders.
• Ensure services meet or exceed contract terms, respond to client feedback, and promptly resolve complaints.
• Promote additional services and identify opportunities to increase billable work.
• Oversee daily facility services operations, including janitorial, parking, and maintenance as applicable.
• Ensure compliance with ABM processes, safety standards, and quality programs.
• Conduct time studies and site inspections and implement strategies for continuous improvement.
• Coordinate special projects and support implementation of new processes and technologies.
• Prepare, review, and submit operational and financial reports, budgets, payroll records, and cost analyses.
• Identify cost-saving initiatives and support vendor and contractor management.
• Develop and deliver employee training on safety, operations, and customer service.
• Promote a strong safety culture and ensure adherence to OSHA regulations and company policies.
• Administer disciplinary actions in accordance with company guidelines.

Benefits

• Comprehensive benefits package.
• May be eligible to participate in a company incentive or bonus program.