Investigator Jobs in San Antonio, TX

About The Position

Requirements

• Graduation from an accredited four-year college or university, or investigative or long-term care experience substituted year for year for the education requirement, up to four years.
• Must have Surveyor Minimum Qualifications Test (SMQT) Certification or obtain it within 12 months of hire.
• Experience writing detailed reports.
• Experience operating personal computers and software.
• Knowledge of acceptable professional standards of patient care.
• Skill in conducting investigations to verify compliance.
• Ability to interpret policies, procedures, and regulations.
• Ability to multitask and track multiple activities with competing priorities.
• Ability to work independently.
• Ability to use a computer to write reports and operate personal computers and software.
• Ability to exercise professional judgment and reach sound decisions.
• Ability to integrate complex regulatory concepts, procedures, and processes.
• Pass required fingerprint criminal background and SEMARC checks; other checks may apply.
• Flexibility in work hours, reliable transportation, and ability to meet travel requirements, including overnight and weekend travel.
• Availability for on-call duties when required.
• If hired, disclose potential conflicts of interest, secondary employment, volunteer activities, and friends or family who own, operate, or work at regulated providers; employment at HHSC-regulated facilities or providers is not permitted.

Nice To Haves

• Current license or registration as a nurse, social worker, respiratory therapist, or dietician.
• Experience in regulatory services.
• Experience conducting investigations.

Responsibilities

• Conduct on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys at long-term care facilities to determine compliance with federal and state health and safety regulations.
• Complete inspection and survey reports detailing deficiencies and regulatory violations, corrective remedies, and supporting narrative.
• Communicate with internal and external parties to provide, exchange, or verify information; answer inquiries; and address or resolve issues and complaints.
• Conduct exit conferences with facility staff regarding findings.
• Visit facilities to verify correction of previously cited regulatory violations.
• Perform quality assurance reviews of documents prepared by others, such as publications, assessments, and reports.
• Occasionally testify at hearings or court proceedings regarding policy, procedures, history, findings, or activities.
• Assist with non-skilled resident care and oversight during emergency licensure actions; skilled care may be possible if currently licensed as a registered or licensed nurse.
• Be available for on-call duties during emergencies, weather events, or high-priority situations at facilities or providers.

Benefits

• 100% paid employee health insurance for full-time eligible employees.
• Defined benefit pension plan and lifetime monthly retirement annuity.
• 401(k) and 457 retirement programs.
• Generous time off benefits.
• Career advancement opportunities.
• Federal Public Service Loan Forgiveness Program eligibility.
• Health benefits and retirement benefits.