Hr Manager Jobs

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Manager, HRIS & US HR Operations

Lactalis USA Inc.•Buffalo, NY
•$90,000 - $105,000•Hybrid

About The Position

Lactalis USA is hiring a Manager, HRIS & U.S. HR Operations, based in Buffalo, New York. This position oversees HR technology operations, HR site support, workforce compliance, travel administration, policy documentation, U.S. reporting, and other HR operational activities across Lactalis USA. The role serves as the primary operational leader for HR systems and support, ensuring consistent, high-quality service delivery to local HR teams. The Manager leads workforce compliance governance and partners with the HR Technology & Transformation team on change management, system implementations, and technology rollouts. The role is responsible for optimizing HR processes, strengthening operational consistency, and enabling effective use of HR technology. It provides leadership and performance support to the HRIS & US HR Operations Analyst and US HR Operations Intern, and acts as an escalation point for complex HRIS, workforce administration, compliance, and operational matters. The position manages HRIS service standards, inquiry management, support metrics, training resources, procedures, and continuous improvement. It oversees regulatory reporting and workforce data governance, manages workforce reporting and analytics, and collaborates with HR, Payroll, Benefits, Talent Acquisition, IT, Finance, vendors, and other partners on technology integration and operational processes. Additional responsibilities include supporting implementations and organizational change, training HR team members, drafting policy updates, and administering travel and expense programs with Finance and Procurement. The position requires physical presence in the office under a hybrid schedule of three days in-office and two days working from home. Occasional travel may be required, and extended hours may be necessary depending on project needs. The company states that tools such as a computer and phone, or allowances, may be provided. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field.
  • At least 7 years of HRIS, HR operations, or related experience.
  • Experience with HRIS administration and HR technology support.
  • Proficiency administering Paylocity, UKG, SAP, or a similar HRIS.
  • Strong knowledge of federal and state workforce compliance requirements.
  • Experience with EEO-1, VETS-4212, AAP, California pay data, and regulatory reporting.
  • Ability to develop and deliver presentations, training materials, and stakeholder communications supporting change management and HR technology or operational initiatives.
  • Ability to provide direction, coaching, and support to team members and foster accountability, engagement, and professional growth.
  • Ability to ensure high-quality HR team support through issue resolution, process improvement, and stakeholder partnership.
  • Ability to maintain workforce regulatory compliance, reporting requirements, internal controls, and data integrity.
  • Ability to lead efficient, standardized HR operations through process optimization, performance measurement, and continuous improvement.
  • Ability to use HR technology, reporting, and workforce data to support business decisions and operational effectiveness, while ensuring system integrity and security.
  • Physical presence in the office under the Hybrid Work Policy: three days in-office and two days working from home.

Nice To Haves

  • Previous supervisory or management experience.
  • SHRM-CP, SHRM-SCP, PHR, or SPHR certification.

Responsibilities

  • Lead HRIS and U.S. HR Operations to deliver efficient, compliant, and consistent HR technology support, workforce administration, and operational guidance across Lactalis USA locations.
  • Provide leadership, coaching, workload prioritization, and performance support for the HRIS & US HR Operations Analyst and US HR Operations Intern; supervise, train, evaluate, and direct assigned employees.
  • Serve as the primary escalation point for site HR teams on complex HRIS, workforce administration, compliance, and operational support matters.
  • Manage the HRIS support model, including service delivery standards, inquiry management, support metrics, training resources, standard operating procedures, and continuous improvement.
  • Partner with HR business leaders and site HR teams to identify operational challenges, standardize processes, improve user support, and streamline or automate operational work.
  • Direct workforce compliance activities and oversee preparation, validation, and submission of required federal, state, local, and company reporting, including EEO-1, VETS-4212, AAP, California pay data, and immigration-related reporting.
  • Maintain data integrity, confidentiality, controls, documentation standards, and compliance monitoring across HR systems, reports, and operational workflows.
  • Manage workforce reporting, analytics, and data practices to support accurate insights and informed HR decision-making.
  • Partner with HR, Payroll, Benefits, Talent Acquisition, IT, Finance, and external vendors on HR technology integration and HR operational processes.
  • Work with the Sr. Manager, HR Technology & Transformation on implementations, enhancements, mergers and acquisitions, change initiatives, testing, readiness planning, training, adoption, dashboards, KPI reporting, and continuous improvement.
  • Provide HRIS and HR Operations onboarding and training for new HR team members, and lead ongoing training and adoption initiatives.
  • Draft policy updates with relevant HR functions, ensuring documentation is clear, consistent, and aligned with operational needs and system setup.
  • Manage travel and expense administration with Finance and Procurement, including policy administration, vendor relationships, employee support, issue resolution, and process improvement.
  • Develop and deliver presentations, training materials, and stakeholder communications for change management, onboarding, system rollouts, process updates, and related initiatives.
  • Ensure responsive, high-quality support for HR teams through effective issue resolution, process improvement, and stakeholder partnership.
  • Identify compliance and data-integrity risks and implement processes that support workforce regulatory compliance, reporting requirements, internal controls, and system security.
  • Lead standardized HR operations through process optimization, performance measurement, and continuous improvement while balancing daily operations and long-term objectives.
  • Promote a safe working environment that supports employee health and well-being.

Benefits

  • Comprehensive Total Rewards Program with affordable benefits and coverage options.
  • Company support for insurance costs.
  • Company contributions to retirement plans.
  • Paid Time Off from day one.
  • Training and development opportunities.
  • Education Reimbursement.

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