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Lactalis USA is hiring a Manager, HRIS & U.S. HR Operations, based in Buffalo, New York. This position oversees HR technology operations, HR site support, workforce compliance, travel administration, policy documentation, U.S. reporting, and other HR operational activities across Lactalis USA. The role serves as the primary operational leader for HR systems and support, ensuring consistent, high-quality service delivery to local HR teams. The Manager leads workforce compliance governance and partners with the HR Technology & Transformation team on change management, system implementations, and technology rollouts. The role is responsible for optimizing HR processes, strengthening operational consistency, and enabling effective use of HR technology. It provides leadership and performance support to the HRIS & US HR Operations Analyst and US HR Operations Intern, and acts as an escalation point for complex HRIS, workforce administration, compliance, and operational matters. The position manages HRIS service standards, inquiry management, support metrics, training resources, procedures, and continuous improvement. It oversees regulatory reporting and workforce data governance, manages workforce reporting and analytics, and collaborates with HR, Payroll, Benefits, Talent Acquisition, IT, Finance, vendors, and other partners on technology integration and operational processes. Additional responsibilities include supporting implementations and organizational change, training HR team members, drafting policy updates, and administering travel and expense programs with Finance and Procurement. The position requires physical presence in the office under a hybrid schedule of three days in-office and two days working from home. Occasional travel may be required, and extended hours may be necessary depending on project needs. The company states that tools such as a computer and phone, or allowances, may be provided. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
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Job Type
Full-time
Career Level
Manager

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