Host Jobs

About The Position

Requirements

• High school diploma or equivalent.
• English language fluency, verbal and written, required.
• Professional verbal communication skills required.
• Ability to multi-task with a high degree of accuracy in a fast-paced service environment.
• Ability to appropriately react to high stress situations with professionalism and a high sense of urgency.
• Ability to acquire and maintain state bartending licensure and food service certifications as required.
• Basic computer skills for communication via email.
• Ability to learn and follow procedures for timeclock use.
• Must have reliable transportation.
• Ability to work a flexible part-time schedule, including evenings, nights, weekends, holidays, according to the event schedule.

Nice To Haves

• Public-facing customer service experience preferred.
• Prior experience in table-service restaurants preferred.

Responsibilities

• Project a positive image of the Peoria Civic Center through maintaining a well-groomed appearance while wearing the required uniform and serving patrons in a professional manner.
• Arrive at the assigned workstation at the scheduled time.
• Greet and speak with all guests and answer questions in a friendly and helpful manner.
• Setup food and/or beverage service prior to the event, and teardown after the event.
• Maintain food and/or beverage inventory available to patrons throughout the event.
• Maintain a visually appealing presentation of food and beverage offerings throughout the event.
• Attend pre-function meetings for briefing of event details.
• Provide the highest level of service in accordance with our standards.
• Communicate with food and beverage staff to ensure guest satisfaction.
• Report any customer concerns and/or complaints to Manager or Supervisor.
• Maintain professional relationships with all coworkers.
• Follow checklists and standard operating procedures.
• Maintain a safe, clean, organized, and appropriately stocked work area.
• Maintain full knowledge of current menus, recipes, and other pertinent information.
• Maintain constant sanitation, organization, and proper food handling.
• Breakdown tables and equipment after each event, returning equipment and service ware to proper storage location.
• Other duties as assigned.
• Provides training for new employees as assigned.