Seasonal Host

Stonebridge Hospitality Management•Apiary, OR

1d•Onsite

About The Position

The Seasonal Host/Hostess at Keepers’ Miracle Christmas Cocktail Pop-Up Bar welcomes guests, manages reservations and seating, and coordinates the flow of the lounge to create a seamless and memorable guest experience. The role also supports lounge operations by maintaining a clean, organized, and inviting entrance and host stand, answering guest questions, and assisting with the holiday experience when appropriate. The position is seasonal and temporary, with employment ending at the conclusion of the season unless extended or renewed in writing. It is full-time seasonal, based in Denver, Colorado, and participates in a tip pool. Evening, weekend, and holiday availability is required.

Requirements

Strong customer service skills and the ability to create a welcoming atmosphere.
Excellent spoken and written English communication skills.
Ability to multitask, follow directions, and maintain composure in a fast-paced environment.
Strong communication and organizational skills, with attention to detail in managing reservations and seating.
Flexible schedule with availability to work evenings, weekends, and holidays as needed.
Ability to stand and walk for prolonged periods and perform light physical tasks.

Nice To Haves

Previous host, restaurant, hotel, or customer-service experience.
Prior experience in a bar or hospitality setting.

Responsibilities

Provide an enthusiastic and welcoming first impression for all Miracle guests.
Greet and check in guests with reservations.
Monitor and manage the reservation system, walk-ins, waitlist, and table availability.
Perform opening and closing duties, including cleaning, restocking, and preparing the lounge for service.
Seat guests efficiently while maintaining proper server rotation.
Respond promptly and courteously to guest inquiries and resolve immediate concerns.
Answer basic questions about Miracle, Keepers, cocktails, parking, hotel amenities, and the surrounding area.
Maintain an organized, clean, and welcoming host stand and entrance.
Assist with guest photos and the holiday experience when operationally appropriate.
Handle guest concerns graciously and involve a manager when necessary.
Follow the dress code and maintain a high standard of personal appearance and grooming.