Host/Greeter (Seasonal)

Acne Studios • New York, NY

1d • Onsite

About The Position

Acne Studios is seeking a seasonal Host for its Greene Street store in New York. The Host works collaboratively with Client Advisors and Sales Assistants to provide an outstanding in-store shopping experience, support store operations on and off the sales floor, and facilitate smooth, engaging client interactions.

The role’s primary contribution is greeting clients, welcoming them into the store, and managing the outdoor line during peak hours. The Host helps customers before they enter, guides them through the store experience, supports the sales team during busy periods, and follows administrative procedures. Training and coaching are provided in luxury sales, service, and clienteling. The position is suited to someone who is attentive to detail, collaborative, open to feedback, curious, and motivated to learn and grow.

Requirements

• Previous experience in retail or hospitality.
• Ability to work independently and flexibly.
• Ability to take initiative in line with the company’s customer experience approach.
• Fluent English; this is a prerequisite for the position.
• Strong interpersonal and communication skills to provide excellent service and build customer relationships.
• Ability to identify customer needs and provide suitable products.
• Ability to resolve customer concerns or issues professionally.
• Agility, flexibility, and a self-starting attitude.
• Teamwork, respect, clear communication, openness to feedback, and willingness to learn and grow.

Nice To Haves

• Additional languages, based on market requirements.

Responsibilities

• Greet clients, welcome them into the store, and manage the outdoor line during peak hours.
• Attend to clients’ needs before they enter the store and facilitate a positive experience from the first interaction.
• Welcome and guide customers through a smooth customer journey, attending to details and providing a high-quality client experience.
• Support the sales team on the shop floor by identifying client needs and facilitating a smooth process during busy hours.
• Uphold administrative procedures.
• Identify appropriate products for customers and help close sales to support store sales targets.
• Respond professionally to customer concerns or issues.
• Take initiative and identify store needs to support an exceptional customer experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed