Host Jobs

About The Position

Requirements

• Hosts must possess a working knowledge of the systems used within our company.
• In particular the host must be proficient in the following:
• Opening and closing procedures
• Food knowledge
• Beverage knowledge
• OpenTable
• Phone system
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

Nice To Haves

• Bi-lingual a plus

Responsibilities

• Consistently following established sequence of service to provide the highest level of service to our guests
• Building and establishing a personal clientele through guest interaction, name/face recognition
• Anticipating guests needs and responding appropriately
• Greeting guests with eye contact, a smile, and a sincere welcome as soon as they enter the restaurant
• Name usage whenever possible is key
• Polite communication with guests regarding any delays or changes in their table or reservation
• Sincere farewell with a smile
• Performing all opening and closing duties daily, as assigned per shift
• Maintaining cleanliness of host area and entrances to insure a positive first impression
• Working as a team to insure the highest level of guest satisfaction
• Following all policies and procedures set forth by the company
• Following all health and safety regulations
• Communicating effectively with management and team members alike
• Maintaining the highest level of professionalism with both guests and team members
• Utilizing OpenTable for reservations and walk ins to obtain guest info
• Seating guests in a polite and efficient manner at a reasonable pace for service
• Assisting servers/bartenders/server assistants when possible to keep the flow of the dining room moving
• Responsible to comply with all managers and direct supervisor requests

Benefits

• Medical, Dental, & Vision
• Voluntary Life, AD&D, & Disability Insurance
• Volunteer Time Off, Ventra Program
• 401K + Employer Match
• Paid Time Off
• Tuition Reimbursement