Front Desk Jobs

About The Position

Requirements

• Flexibility and the ability to travel between locations as needed are essential requirements of this role.
• Strong background in patient care with experience in various medical settings.

Responsibilities

• Assure the readiness of the reception area of each working day; open the building at the designated time and have all front desk activities fully operational at the start of business hours.
• Greet patients and agency visitors in a pleasant, helpful manner and announce them appropriately.
• Register patients according to office protocols
• Keep patient appointments on schedule by notifying the provider of the patient’s arrival; reminding provider of service delays.
• Provide general administrative and clerical support, such as maintaining faxes.
• Determine the financial status of patients and their insurance eligibility; collect co-pays before they see a Provider.
• Assist patients in accurately completing appropriate forms and document all information according to office protocols.
• Collect fees according to office protocols; prepare and balance daily financial registers, and submit all forms and fees to the billing department
• Schedule patient appointments - Optimize patient’s satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Maintain forms and office supplies required for front desk operations
• Maintains patient files and retrieves files for scheduled appointments; files all patient data upon receipt of information; prepares file labels

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance