Field Service Engineer Jobs

About The Position

Requirements

• Direct hands-on experience service, installing, troubleshooting, and maintaining Makino CNC machine tools is required.
• Candidates with equivalent experience with other high-end CNC machine tool platforms will also be considered.
• Ability to read and interpret technical drawings and schematics.
• Proficiency with software tools (e.g., Microsoft Office); role requires regular use of a laptop, smartphone, and various applications.
• Strong technical, communication, and presentation skills.
• Willingness to work flexible hours with travel throughout a regional territory.

Responsibilities

• Travel to customer sites to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls.
• Use online technical documentation, manuals, and vendor resources to research and resolve machine issues.
• Complete and submit accurate documentation to Makino and customers regarding machine status, repairs, and installations.
• Perform and promote preventive maintenance on customer equipment and provide after‑sales technical support and training.
• Maintain an in‑depth understanding of the machine tool industry and the Makino product lines.
• Participate in training on CNC repair and Makino equipment during onboarding.

Benefits

• Competitive starting salary
• Market‑competitive health benefits, dental and vision
• Company‑paid life insurance/short- and long-term disability
• 3 weeks of vacation to start
• Bonus plan
• 11 company paid holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events, perks, and assistance programs