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Loss Prevention Detective

The TJX Companies, Inc.•Yonkers, NY
•$17 - $20

About The Position

The Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role conducts apprehensions in accordance with established policies and guidelines, communicates with store Associates about damage and shrink initiatives, and identifies and resolves internal and external theft. The position also supports store shrink-reduction goals and programs, promotes safety awareness, and helps maintain a safe environment. The detective provides timely, courteous, and knowledgeable customer service; promotes honesty and integrity while maintaining confidentiality; and observes, apprehends, or deters dishonest activity. The role participates in investigations and surveillance as assigned, completes and distributes paperwork accurately and on time, maintains appropriate evidence, and professionally participates in legal activities as needed. It coordinates shrink-related activities with Store Management, encourages Associates to use shrink-reduction resources, and adheres to labor laws, policies, and procedures. The position requires a flexible schedule to support business needs. The starting pay range is USD $17.00 to $20.40 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • Excellent communication skills and sound judgment.
  • Basic computer skills.
  • Basic time management skills.
  • Investigative and analytical skills.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to work effectively with peers and supervisors to accomplish tasks.
  • Ability to work a flexible schedule to support business needs.
  • 0–2 years of retail or security experience.

Responsibilities

  • Complete daily tasks required for Store Loss Prevention and safety programs.
  • Maintain positive relationships with Store Management.
  • Conduct apprehensions according to established policies and guidelines, ensuring they are consistent with store theft activity.
  • Communicate with store Associates about damage and shrink initiatives.
  • Identify and resolve internal and external theft.
  • Adhere to established shoplifter guidelines and policies.
  • Provide timely, courteous, and knowledgeable service to customers.
  • Promote honesty and integrity and maintain confidentiality.
  • Observe, apprehend, and/or deter dishonest acts from outside sources.
  • Participate in investigations and surveillance as assigned.
  • Complete and distribute paperwork accurately and in a timely manner.
  • Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed, including police calls.
  • Coordinate and complete shrink-related activities in partnership with Store Management.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Encourage Associate use of shrink-reduction resources.
  • Promote safety awareness and support maintenance of a safe environment.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation program
  • Bereavement benefit
  • 401(k) Associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for eligible Associates
  • Medical insurance for eligible Associates
  • Dental insurance for eligible Associates
  • Vision insurance for eligible Associates
  • Health savings account (HSA)
  • Health care flexible spending account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid parental leave
  • Paid holidays, vacation, and sick time
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
  • Competitive salary and benefits package

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