Designer Jobs

About The Position

Requirements

• At least 8 years of product design experience.
• Proven product leadership at Staff-level scope, including leading complex, ambiguous, multi-quarter initiatives from problem definition through launch, learning, and iteration, with meaningful customer and business impact.
• Exceptional product design craft, including a high bar for interaction and visual design, usability, accessibility, and production quality, and the ability to make technically complex systems feel simple, intuitive, and trustworthy.
• Strong systems thinking: ability to connect user behavior, product experiences, data, technology, and business needs, and identify where a problem should be solved.
• Strong judgment with AI and intelligent systems, including experience designing ML- or AI-powered consumer experiences and knowing when intelligence helps, when it does not, and when human control, transparency, or simpler approaches should take precedence.
• Evidence-led product thinking, including deep partnership with User Research and use of research, behavioral data, prototyping, and experimentation to develop hypotheses, learn quickly, and iterate.
• Ability to influence without authority, build trust across disciplines, navigate disagreement, and influence product direction, priorities, and trade-offs through sound reasoning and relationships.
• Ability to raise the quality of the work and people around them through critique, mentorship, frameworks, standards, and improved ways of working.

Nice To Haves

• Experience with personalization and adaptive experiences, including implicit and explicit signals.
• Experience designing smart camera or computer-vision experiences, including guidance, feedback, error prevention, and recovery.
• Experience with AI-powered guidance and support that helps people understand, decide, act, or resolve issues.
• Experience designing accessible consumer experiences at meaningful scale.

Responsibilities

• Lead complex, high-ambiguity initiatives across Receipt Intelligence, connecting receipt capture, digital account linking, recognition, matching, and rewarding into a clear, cohesive user experience.
• Own experience quality and outcomes across the journey, identifying gaps between a user’s actions, Fetch’s interpretation, the value received, and appropriate next steps.
• Define design direction by framing problems, identifying opportunities, setting hypotheses and success measures, and shaping solution strategy with Product and Engineering.
• Ensure receipt and reward experiences connect coherently to the broader Fetch ecosystem.
• Design clear signals, feedback, guidance, and recovery experiences that help users understand intelligent systems and trust their outcomes.
• Navigate trade-offs involving user simplicity, accessibility, data quality, business outcomes, and technical constraints, using research, data, experimentation, and structured thinking to guide decisions.
• Evolve interaction patterns, systems, and frameworks to improve the quality and coherence of the experience and make Fetch easier to understand and use.
• Drive alignment across teams and disciplines by identifying dependencies and resolving ambiguity across Product, Engineering, Research, Data Science, and adjacent teams.
• Elevate the design team through critique, mentorship, feedback, and improved ways of working.

Benefits

• Competitive compensation packages including base salary, equity, and benefits.