Credentialing Specialist Jobs

About The Position

Requirements

• High school diploma or GED.
• At least 2 years of customer service experience in a fast-paced environment.
• Organized and a team player.
• Excellent oral and written communication skills.
• Self-motivated, with a strong work ethic and goal-driven.

Responsibilities

• Handle inbound and outbound calls in a timely and effective manner.
• Address patient inquiries and concerns about appointment scheduling, company services, insurance coverage, and payment methods.
• Gather relevant information through patient qualifying questions to determine priority of need and the proper place of treatment.
• Participate in recalling patients who have been inactive for an interval established by the Director of Patient Services.
• Work with a supervisor to ensure goals are met, including scheduling and patient satisfaction.
• Counsel patients and answer questions related to procedures and billing as needed.
• Create and provide a positive, accountable, and inspired work environment for others.

Benefits

• Comprehensive health, dental, and vision insurance.
• Health Savings Account with an employer contribution.
• Life insurance.
• Paid time off (PTO).
• 401(k) retirement plan with a company match.
• Additional benefits are available.