Counselor Jobs

About The Position

Requirements

• High School Diploma or Equivalent required
• 1+ years of medical office experience preferred
• 1+ years of financial counseling
• 1-2 years preferred
• Strong problem solving and analytical skills and proactive initiative.
• Ability to work both independently and as part of a team.
• Ability to maintain confidentiality.
• Strong communication and customer service skills.
• Proficiency with Microsoft Office.
• Strong understanding of medical terminology as well as ICD-9 and CPT codes.

Nice To Haves

• Associate's Degree Financial Management preferred

Responsibilities

• Provides warm and friendly greetings to patient and their families/visitors, upon interaction and educates patient regarding financial assistance programs
• Assists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services) and ensures appropriate forms completion.
• Provide information to patients on costs, payment methods and alternatives to payments/financial assistance.
• Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner.
• Review the patient’s services for diagnosis, ensures appropriate insurance coverage and may obtain necessary authorizations.
• Maintains empathy and professionalism in registration interviews and while providing regulatory information and notices.

Benefits

• comprehensive benefits
• career advancement opportunities
• differentials
• premiums
• bonuses as applicable
• recognition programs