Corporate Investigator Jobs

About The Position

Requirements

• Basic computer knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook).
• Good situational awareness and ability to adapt to changing environments/needs
• Background in security systems
• 2 years in service-based security operations preferred
• Strong analytical, organizational, communication, and planning skills
• Actively participates and collaborates with others on one's own team and cross-divisionally for the achievement of business goals
• Uses innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities
• Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals
• Builds rapport with all kinds of people inside and outside the organization
• Strong collaboration and de-escalation skills
• Good situational awareness and ability to adapt to changing environments/needs
• Ability to maintain a calm presence in the face of issues, disasters, trauma, etc. in support of your team and to drive the necessary support to ensure the best outcome for the issue(s) and/or incident(s) under your watch.
• Intermediate experience with Microsoft Word, Excel, Outlook, PowerPoint, the Internet, and Access Control Systems

Responsibilities

• Monitor computer terminal(s) for third party access, security, intrusion, and any building alarms.
• Maintain a daily log of events during assigned shift and escalate to appropriate partners as needed.
• Monitor critical incidents in real-time and response to emergency situations including in-progress acts of violence, crisis, and any other incidents posing hazard to lives and property.
• Utilize appropriate escalation approaches and follow established best practices
• Collect documentation for security incidents including reviewing and saving CCTV (Closed Circuit Television) video and completion of appropriate written documentation.
• Remotely supports access control environments including security cameras, burglar alarm, access control (including credential administration), and key/core hardware administration.
• Support projects that leverage the physical security infrastructures
• Look for opportunities to improve overall safety; work with teammates to investigate daily issues, identify discrepancies and address opportunities for improvement
• Provide support for security related concerns, requests, and questions for all Nordstrom properties as needed

Benefits

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance
• Disability
• Merchandise Discount
• EAP Resources
• 401k
• performance-based incentives/bonuses
• PTO accruals
• Holidays