Clinical Manager Jobs

About The Position

Requirements

• BSN Required
• Valid NYS RN license and registration
• 4-6 years Clinical Experience with demonstrated administrative and management experience.
• Ability to work closely with an administrative team to be a colleague, as well a leader
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique and coordination of people and resources
• Knowledge of principles and processes for providing customer service; includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction satisfaction
• interpersonal skills in dealing with clinicians, administrative, front - line associates and outside vendors
• Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities including symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• getting members of a group to work together to accomplish tasks
• superior communication, written, oral and presentation skills
• talking to others to convey information effectively
• interdisciplinary teamwork is essential
• analyzing information and evaluating results to choose the best solution and solve problems
• ability to apply general rules to specific problems to produce answers that make sense
• ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events.

Responsibilities

• Coordinate nursing and clinical support staff.
• Develop and implement a system for more efficient flow of procedure clinics.
• Ensure efficiency and safety by providing adequate and functional resources.
• Clerical areas are monitored and support staff are held responsible for their assignments.
• Participate in reviews of medical documentation and clinical care (ambulatory QI studies).
• Ensure that documentation and clinical care is consistent with MMC, HMOs and regulatory agencies' requirements.
• Clinical Ql and all other pertinent reviews are completed. Evaluations by various agencies of practice clinical activities are satisfactory.
• Develop and implement a system for providing triage of telephone and in-person patient requests for care.
• Ensure that urgent and emergent patient concerns are addressed in a competent and timely manner.
• Clinical guideline for triage are written and implemented Surveys of patients and providers indicate satisfaction with triage.
• Develop and implement a system of follow-up for laboratory results and clinical care.
• Ensure high quality and continuous care. Coordinate patient access to interdepartmental services to ensure appropriate patient care in a timely, cost-effective manner.
• Audits reveal patient notification of lab results in a timely manner. A log of patient contact requested by providers is kept. Surveys of patients and providers indicate satisfaction with this activity.
• Develop and implement patient education programs including utilization of all available computerized systems.
• Ensure that patients understand their diagnoses, treatment options, and ways to maintain and improve their health.
• List of written educational offerings. List of classes presented; surveys of patients and providers indicate satisfaction.
• Develop and implement systems for monitoring the administration and distribution of medications by the practice.
• Ensure patient safety and meet requirements of MMC and regulatory agencies.
• Audit of log utilized for controlled substances.
• Participate in outreach and education programs.
• Needed for marketing the practice and for meeting the community's needs.
• List of outreach and education efforts. Audit if such efforts generate new visits for the practice.
• Provide practice administrative coverage as needed.
• Ensure that all aspects of the practice run smoothly in the absence of physicians or practice manager.
• Assignments are completed by support staff.