Business Analyst Jobs

About The Position

Requirements

• Undergraduate Degree in Computer Science or technical equivalent.
• 5 years’ Business Technical/System Analyst experience; creating BSA artifacts – user stories, sequence diagrams, data mapping, etc.
• 3+ years’ experience with Data Modeling, Data Mapping and creating Data Dictionaries, System Designs and software development life cycle(SDLC.
• 3+ years’ Agile Scrum experience – demonstrated understanding of Agile concepts, agile estimations and ceremonies
• 3+ years combined experience JIRA, Confluence, Sharepoint, MS Project, MS office suite or equivalent tools
• Experience producing Swimlane Diagrams and User Journeys
• Excellent written and verbal communication skills, with ability to explain complex information for both technical and non-technical audience and to influence decision making across stakeholders; ability to distil complex business requirements into agile user stories and work in close collaboration with Product Owner, Agile Team and other stakeholders
• Excellent problem-solving skills, with demonstrated ability to work with ambiguity, ask the right questions and make decisions under pressure.
• Team player who enjoys collaborating with, learning from, and coaching others so we all become better
• Having an agile mindset and being able to adapt to a dynamic environment with changing priorities

Responsibilities

• Champions a high performance environment and contributes to an inclusive work environment
• Collaborate with key application stakeholders (business clients and internal technology teams) to gather requirements from business units and translate requirements to programmers, developers, and QA testers
• Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements and turn them into use cases, user stories, sequence diagrams, etc. to meet development and stakeholder needs
• Works in an Agile/Scrum environment using Kanban methodology
• Write user stories on JIRA and document artifacts through Confluence
• Perform data mapping analysis to migrate data and functions from current to target state systems
• Support project delivery by providing clarifications on scope and requirements as needed
• Analyze and develop technical requirements based on solution documentation
• Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
• Assists/Review to help execute end to end testing functions (creating test scripts, test cases and executing test cases/scripts), where required, to assist the project team.
• Supports one or more highly complex business processes
• Ensure integrity of the business and technical requirements in the end-to-end customer journey
• Manage ServiceNow queue to keep a track of incidents and resolution.
• Serve as the SME of assigned functional area, oversee all past and future changes and make suggestions on improvements as needed.
• Support process improvement to increase efficiency of the team for project kick-off, project planning, project execution, and project reconciliation

Benefits

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.