Branch Manager Jobs

About The Position

Requirements

• At least 5 years of progressive experience in the freight forwarding industry, or 10 years of equivalent work experience is preferred.
• Strong leadership, team-building, and delegation skills.
• Excellent communication, analytical, and problem-solving abilities.
• Ability to manage multiple tasks effectively under pressure and adapt to changing market conditions.
• High level of initiative and personal accountability.
• Fluency in English is required.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Nice To Haves

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field is preferred.
• Knowledge of additional languages is a plus.

Responsibilities

• Drive branch growth by acquiring new clients and maintaining strong relationships with existing ones
• Ensure excellent customer service by fostering an environment of continuous improvement and accountability
• Regularly visit key clients to identify opportunities for further business development
• Oversee branch operations to ensure compliance with industry regulations and internal standards
• Use financial reports to manage cash flow, improve transportation yield, and control expenses
• Focus on driving profitable growth by increasing revenue and improving operational efficiency
• Develop and implement strategies to keep the branch competitive in the freight forwarding market
• Leverage market insights to adapt and enhance the branch’s operational performance
• Work closely with the leadership team to align branch goals with overall company objectives
• Promote a culture of integrity, transparency, and constructive feedback within the branch
• Travel as required
• Hire, train, and develop a high-performing team aligned with the company’s mission
• Foster a culture of open dialogue and constructive feedback, encouraging growth and continuous improvement
• Smoothly integrate new hires into the organization and provide ongoing support for their development
• Recognize and reward top performers while creating growth opportunities for all employees

Benefits

• medical
• prescription
• dental
• vision
• life insurance
• flexible and health spending accounts
• short and long-term disability coverage
• wellness resources
• 401(k) plan offers company-matching contributions up to 5%
• paid time off
• paid holidays
• additional floating holidays