Automotive Technician Jobs

About The Position

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Successfully complete all job-required trainings and assessments within a prescribed time period.

Nice To Haves

• Auto service industry experience
• Retail Experience

Responsibilities

• Collaborate with team members to fulfill sales and service requests.
• Educate other associates on tools, tasks, and resources.
• Mentor new technicians.
• Communicate and develop interpersonal skills for providing safe and efficient customer service.
• Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, and equipment operations.
• Utilize digital tools to plan for and drive sales and improve the service experience.
• Communicate equipment, tools, and supplies needs to the TBC Lead.
• Track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory.
• Audit safety and compliance standards.
• Report TBC complaints, safety hazards, and problems with products, services, and work areas.
• Complete paperwork, logs, and other required documentation.
• Ensure merchandise is packaged, labeled, and stored in accordance with company policies and procedures.
• Identify member needs and assist members with purchasing decisions.
• Resolve issues and concerns.
• Act as a brand advocate by valuing the members' experience in the TBC area.
• Develop, influence, and inspire others.
• Comply with company policies, procedures, and standards of ethics and integrity.
• Complete work assignments and priorities.
• Carry out tasks, communicate progress and information.
• Identify and recommend ways to address improvement opportunities.
• Adapt to and learn from change, difficulties, and feedback.
• Work as a team, building strong and trusting relationships.
• Communicate with impact, energy, and positivity to motivate and influence.
• Help, develop, and mentor others.
• Recognize others' contributions and accomplishments.
• Act in a selfless manner and be humble, self-aware, honest, fair, and transparent.
• Deliver results while putting the customer first.
• Make decisions based on reliable information, balancing short and long-term priorities.
• Consider how own work impacts the teams ability to deliver on our purpose for all stakeholders.
• Display curiosity and a desire to learn.
• Take calculated risks and demonstrate courage and resilience.
• Drive continuous improvements.
• Be open to and use new technologies and skills.
• Support others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• PPTO
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption expense reimbursement
• Surrogacy expense reimbursement
• Company paid education benefit program (Live Better U)