Associate Banker Jobs

About The Position

Requirements

• At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
• Ability to work a schedule that includes Saturdays.
• SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
• Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
• The position is not eligible for visa sponsorship.

Nice To Haves

• Prior experience in financial services or a highly regulated, customer-facing role, with comfort following structured processes and meeting accuracy and service expectations.
• Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
• Comfort initiating outreach by calls, emails, or other channels to strengthen relationships and identify opportunities to support customer needs.
• Comfort using digital tools and technology, ability to learn new systems quickly, and confidence guiding customers in adopting relevant capabilities.
• Ability to identify customer needs and connect customers with appropriate solutions, including referrals when additional expertise is needed.
• Ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience.
• Ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

• Build customer relationships through proactive conversations that support financial well-being and deepen engagement.
• Understand customer needs and connect customers with relevant banking products, services, and solutions.
• Identify opportunities, promote solutions, and make appropriate referrals to support branch growth and customer and business goals.
• Support everyday banking needs, including opening accounts, handling service requests, and processing credit applications.
• Perform cash handling and teller line activities, accurately processing transactions while meeting compliance and operational standards.
• Use digital tools and technologies to enhance the customer experience and support banking needs.
• Provide accurate, compliant service and exercise sound judgment within defined risk controls.
• Coordinate with branch teammates and make seamless handoffs to licensed bankers or other specialists.
• Flex between cash handling and customer banking activities, including account openings and ongoing account support.
• Follow applicable risk and compliance policies, procedures, and obligations; monitor, identify, escalate, and remediate issues as appropriate.

Benefits

• Robust benefits
• Competitive compensation
• Programs designed to support work-life balance and well-being
• Training and coaching