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Sr Business Systems Analyst

Las Vegas Valley Water DistrictSan Jose, CA
Onsite

About The Position

The ideal candidate for this position will have experience leading and managing complex technology projects and process improvements with a variety of internal and external stakeholders. They will have excellent technical, project management, vendor management, and communication expertise. A strong attention to detail is a must. This individual would work with a variety of technology teams who are responsible for end user client management (hardware and software), networking, camera systems, cybersecurity, and unified communications. Process improvements, cross functional team leadership, and project management will be core to the role. They should have familiarity with identifying technology needs for existing and new construction such as for buildings, office spaces, and conference rooms. Experience working with Facilities Management, Telemetry, Operational Technology, Engineering, and Information Technology teams is preferred. INTRODUCTION: Human Resources will screen applications and supplemental questionnaires. Candidates possessing the strongest skills and experience for this position will be forwarded to the hiring department for further evaluation and to determine who will be invited to the formal interview process. The candidate hired will be required to pass a drug screening, background check, and may be required to pass a job-related physical evaluation. GENERAL PURPOSE Under direction, performs a wide variety of advanced professional duties in facilitating and coordinating the development and implementation of technology solutions to meet enterprise and departmental business and operational requirements; brings together department technical specialists to develop detailed, integrated business process requirements and specifications; works with cross-functional teams and IT staff to plan, recommend and install technology solutions; provides project leadership and oversight; and performs related duties as assigned.

Requirements

  • Excellent technical, project management, vendor management, and communication expertise
  • Strong attention to detail
  • Familiarity with identifying technology needs for existing and new construction such as for buildings, office spaces, and conference rooms
  • Knowledge of principles, concepts and practices of business process and systems analysis including business modeling, at a highly proficient technical level
  • Knowledge of principles of software lifecycle management
  • Knowledge of systems design theory, concepts and principles including data management and administration and development concepts
  • Knowledge of current business management theory and concepts and techniques for process improvement, including benchmarking and process reengineering
  • Knowledge of project management principles, practices, tools and techniques
  • Knowledge of Agile development principles, practices, tools and techniques
  • Knowledge of systems prototyping and the uses of joint application development processes
  • Knowledge of basic concepts and practices of effective internal consulting
  • Knowledge of District and/or departmental business processes commonly supported by applications
  • Knowledge of standard business software, including word processing, spreadsheet, presentation, graphics and database programs
  • Knowledge of laws, codes and regulations pertaining to the use of computer hardware and software
  • Knowledge of principles and practices of sound business communication
  • Knowledge of principles and practices of effective team leadership
  • Ability to learn, understand and apply enterprise and department business processes and requirements to the depth needed to consult effectively with managers and users on current and long-term solutions to department needs
  • Ability to develop a "big picture" conceptual framework and apply state-of-the-art technology, business management and process improvement techniques to formulating integrated, business based technology solutions to department operational and service delivery problems and issues
  • Ability to facilitate user, cross-functional and development team meetings, negotiate understanding and build consensus agreements
  • Ability to perform project management and program coordination responsibilities
  • Ability to work collaboratively with department and Information Technology team members to ensure project accountability and success
  • Ability to set priorities and balance responsibilities for multiple projects and initiatives to ensure timely, high quality results
  • Ability to read, understand, interpret, explain and apply complex business and technical information, evaluate issues and alternatives and reach sound independent conclusions within established policy guidelines
  • Ability to communicate clearly and effectively to diverse audiences of technical and non-technical personnel, orally and in writing
  • Ability to prepare clear, concise and comprehensive reports, documentation and other written materials
  • Ability to use tact and diplomacy when dealing with sensitive, complex and/or confidential issues and situations
  • Ability to establish and maintain highly effective working relationships with all levels of department and Information Technology staff, consultants, vendors, contractors and others encountered in the course of work
  • Ability to provide technical guidance and direction to more junior staff, as required
  • Graduation from a four-year college or university with major coursework in business or public administration, management information systems or a closely related field
  • Five years of progressively responsible professional business systems analysis experience including advising clients on technology solutions and performing basic project oversight responsibilities
  • A valid Nevada driver's license and ability to maintain insurability under the District's Vehicle Insurance Policy may be required for certain assignments

Nice To Haves

  • Experience in a government or public utility setting is highly desirable
  • Experience working with Facilities Management, Telemetry, Operational Technology, Engineering, and Information Technology teams is preferred

Responsibilities

  • Facilitating and coordinating the development and implementation of technology solutions to meet enterprise and departmental business and operational requirements
  • Bringing together department technical specialists to develop detailed, integrated business process requirements and specifications
  • Working with cross-functional teams and IT staff to plan, recommend and install technology solutions
  • Providing project leadership and oversight
  • Leading and managing complex technology projects and process improvements with a variety of internal and external stakeholders
  • Identifying technology needs for existing and new construction such as for buildings, office spaces, and conference rooms
  • Process improvements, cross functional team leadership, and project management will be core to the role

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