Admin Jobs

About The Position

Requirements

• 2+ years in office admin, customer service (flooring or home services is a big plus).
• Must have a valid driver’s license and reliable transportation.
• Must be a U.S. citizen.
• Comfortable being independent — you take initiative, stay on top of tasks, and keep things moving.
• A natural storyteller with a love for social media.
• Tech-literate and willing to learn — especially with platforms like Salesforce, Quickbooks, Excel, Social Media, phone and payments systems.
• Organized, resourceful, and able to manage multiple balls in the air (without dropping any).
• A people-person — because creating great customer experiences is just who you are.

Nice To Haves

• Bonus: you dabble in content creation or editing.

Responsibilities

• Stay on top of the phone system so every call hears your voice.
• Turn website and phone leads into scheduled appointments.
• Order flooring & materials, manage logistics, and enter invoices into QuickBooks.
• Keep us organized in Salesforce and QuickBooks — from lead to close.
• Ensure every customer experience ends on a high note — follow-ups, thank-you notes, and yes… review requests.
• Post fresh, engaging content on social (FB, Insta, LinkedIn, etc) that tells our story and highlights our work.
• Coordinate with digital marketing partners to ensure we’re hitting the mark online and maximizing our return on ad spend — SEO, ads, web presence.

Benefits

• Competitive salary
• Paid time off
• Training & development