Zoo Quality Host [Part-Time]
About The Position
The Zoo Quality Host helps ensure every guest’s first and lasting impression of the San Antonio Zoo is positive by maintaining clean, safe, and welcoming grounds, buildings, and facilities for guests, staff, and animals. The role calls for pride in presentation, attention to detail, and a commitment to excellent guest service. The position includes preparing the zoo for guest arrival; cleaning and maintaining restrooms and public areas; tending pathways and grounds; responding to cleaning requests; and assisting guests with information and directions. The host also safely uses janitorial equipment and approved cleaning products, reports maintenance issues, supports event setup and cleanup (including after-hours or special occasions), follows safety policies, and supports the zoo’s mission to inspire care for the wild world and the animals it protects.
Requirements
- Must be at least 16 years old.
- Ability to understand and apply necessary safety precautions in the zoo environment.
- Strong guest service and communication skills, including courteous and professional interaction with guests, staff, and volunteers.
- Ability to follow detailed oral and written instructions in English.
- Physical ability to perform tasks involving bending, standing, kneeling, squatting, lifting, twisting, reaching, or sitting for extended periods.
- Sufficient physical strength, coordination, and agility to operate power equipment safely and efficiently.
- Comfort working outdoors in varying weather conditions, including heat, cold, and humidity.
- Must complete a pre-employment National Sex Offender Search, Criminal Background Check, and Drug Screen.
- Must be available to work days, weekends, holidays, and occasional after-hours assignments.
Nice To Haves
- Prior janitorial or custodial experience preferred.
- Experience with cleaning chemicals and equipment, including floor buffers, is a plus.
Responsibilities
- Prepare zoo grounds and facilities for guest arrival.
- Clean and maintain restrooms, public areas, walkways, benches, tables, and trash receptacles throughout the zoo.
- Perform daily upkeep of mulch beds, pathways, and general grounds.
- Assist guests courteously by providing information or directions while maintaining a positive and professional demeanor.
- Respond promptly to guest or staff cleaning requests.
- Safely operate janitorial equipment, including leaf blowers, power sweepers, pressure washers, walk-behind vacuums, and floor buffers.
- Use approved cleaning agents and chemicals safely and according to training and procedures.
- Promptly report maintenance or plumbing issues to leadership.
- Assist with setup, breakdown, and cleanup for zoo events, including after-hours or special occasions.
- Maintain a safe and organized work environment by following safety policies and procedures.
- Consistently demonstrate service and hospitality inside and outside the zoo.
- Support the San Antonio Zoo’s mission to create awareness that inspires action to care for the wild world and the animals it protects.
- Perform other work-related duties as required and assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
