Host (Part Time)

Churchill Downs Incorporated•Dumfries, VA

4d•Onsite

About The Position

The Food & Beverage Host provides friendly customer service and creates an inviting atmosphere for guests and team members. The role supports smooth and efficient restaurant operations through organization, attention to detail, and upkeep of a clean, organized front-of-house area. The host takes reservations, seats guests, presents menus and information about specials, takes and enters orders, collects payments, and checks on guest satisfaction. The position also involves answering the restaurant telephone and observing assigned areas, including the smoking area.

Requirements

Must be at least 18 years old.
Six months of fast-food or restaurant-service experience, or an equivalent combination of education and experience.
Ability to lift, push, and pull up to 25–50 pounds, as stated in the education and experience section; physical requirements also specify up to 25 pounds.
Virginia Racing Commission License.
Valid driver’s license and at least three years of driving experience.
Ability to frequently sit or stand, walk, use hands to handle objects or controls, reach, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear.

Responsibilities

Take reservations and prepare seating charts and room flow to accommodate daily guest needs.
Greet guests and escort them to dining tables.
Present menus and wine menus, explain specials and soup, and introduce guests to their server.
Take orders and enter them into the system; collect and record payments.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Check with guests about their satisfaction with food and service, respond to complaints, and thank guests as they leave.
Answer the restaurant telephone during assigned operating hours.
Attend required Company training sessions and obtain and retain required licenses.
Perform duties in compliance with applicable laws and regulations, including taking steps to prevent minors from gambling or loitering in gambling areas, drinking alcohol, or purchasing tobacco.
Know applicable ordinances, regulations, laws, departmental policies and procedures, and the Property’s problem-gaming programs.
Report known acts of wrongdoing.
Circulate through assigned areas, including the smoking area, and actively observe players and machine operation.
Perform other duties as assigned.