Host - Part Time

Bass Pro Shops • East Peoria, IL

12d • $15 - $250

About The Position

The Host ensures restaurant guests are greeted, made to feel welcome, and seated in a friendly and courteous manner. The role supports a strong commitment to world-class customer service, attends to guests while they wait, and helps maintain a smooth and welcoming dining experience. The Host performs assigned opening and closing duties, assists with pre-bussing and table setup, and maintains restrooms throughout the shift. Tasks are performed under direct supervision using established policies and procedures, with work reviewed by a supervisor.

Requirements

• Experience in and passion for consumer service.
• Willingness to learn new skills and be a team player.
• Flexibility and mindfulness about the team approach.
• Ability to follow procedures in Standard Operating Procedures as explained to staff.
• Ability to memorize and become knowledgeable about menu items.
• Ability to work well with a team, prioritize, act with urgency, and focus on guest satisfaction.
• Self-motivation and pride in one's work.
• Ability to remain calm, organized, and efficient during busy periods.
• Ability to walk, stand, lift up to 50 pounds, bend, and stoop.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Greet all restaurant patrons promptly upon arrival.
• Ask about party size, maintain wait lists, and communicate wait times to guests.
• Assign guests to server stations fairly and escort them to their tables with the appropriate number of menus.
• Manage guest volume at the restaurant entrance and anticipate the needs of guests waiting to be seated.
• Answer customer questions about the menu, restaurant, and Bass Pro Shops.
• Answer phones and book reservations as requested.
• Perform assigned opening and closing side work duties.
• Assist with pre-bussing and table setup activities.
• Acknowledge and thank guests as they leave the restaurant.
• Maintain restrooms throughout the shift.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED