Part-Time Receptionist & Host

Beacon Hill Club•Summit, NJ

About The Position

The Part-Time Receptionist & Host serves as the first point of contact for Club members and guests, providing a warm welcome and helping ensure a smooth experience. The role manages evening and weekend front desk operations, handles incoming calls and dining reservations, and works with the food and beverage team to create a friendly and inviting atmosphere. It also includes greeting and seating guests, supporting administrative tasks, maintaining the reception area, and assisting with special requests.

Requirements

  • Strong interpersonal and communication skills and a professional demeanor.
  • Ability to multitask and remain calm under pressure in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and familiarity with reservation or point-of-sale systems.
  • Positive attitude and passion for delivering outstanding guest experiences.
  • Availability to work flexible shifts, including evenings, weekends, and holidays.
  • Excellent organizational and time management skills.
  • Strong attention to detail and problem-solving abilities.
  • Ability to handle sensitive information confidentially.
  • Ability to work as part of a team and independently when necessary.

Nice To Haves

  • Experience as a receptionist, host, or in a similar customer-facing role is welcome but not required.

Responsibilities

  • Greet and welcome members and guests, providing exceptional customer service.
  • Answer and direct phone calls, emails, and inquiries professionally.
  • Take and organize dining reservations accurately and efficiently.
  • Keep the reception area organized and presentable.
  • Assist with filing, data entry, and menu creation as needed.
  • Provide information about Club operations, upcoming events, and amenities.
  • Welcome and seat members and guests in accordance with the food and beverage team's process and member preferences.
  • Coordinate with food and beverage staff to support a seamless flow of service during high-traffic periods.
  • Ensure menus, promotional materials, and other guest items are current and accurately printed or distributed.
  • Assist with special requests and accommodations to enhance the member experience.

Benefits

  • Competitive hourly wage.
  • Flexible part-time schedule to accommodate work-life balance.
  • Opportunity for career growth within the organization.
  • Employee meals included.
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