Host Part-time

Kimpton Hotels & Restaurants • Pacific Grove, CA

9h

About The Position

The Host provides guests, by phone or in person, with information and support in a professional and gracious manner. The role receives and coordinates reservations and seating for daily and/or nightly service while delivering outstanding guest service. The Host acts as an advocate for the restaurant, creates highly personalized experiences, and develops relationships with guests that encourage them to return.

The position may also involve taking room service orders when applicable, assisting with bussing and beverage refills, and taking on responsibilities outside the job description as needed. The role is part-time and requires schedule flexibility, including availability for weekends, nights, and holidays when needed.

Requirements

• Previous customer service or hospitality experience is preferred.
• Ability to prioritize multiple tasks in a dynamic environment.
• Ability to learn, retain, and present product, menu, and allergy information to guests.
• Knowledge of or ability to learn the restaurant point-of-sale and reservation systems.
• Excellent interpersonal communication skills.
• A passion for hospitality and creating unique, memorable guest experiences.
• Food Handler Certification, if applicable.
• Flexible schedule and availability to work weekends, nights, and holidays when needed.

Nice To Haves

• Previous customer service or hospitality experience.

Responsibilities

• Greet restaurant guests, provide information about the area, and answer questions.
• Seat guests fairly and consistently.
• Handle paperwork accurately and keep the host stand stocked and tidy.
• Answer incoming calls and book guest reservations accurately.
• Take room service orders when applicable.
• Check floors and tables for accuracy and cleanliness and assist with bussing tables.
• Refill beverages for servers when needed.
• Respond to other restaurant and customer-service-related guest requests.
• Take on responsibilities outside the job description when needed.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed