Zone Lead

At Home Group•College Station, TX
•Onsite

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures visual elements meet documented company standards and supports sales through visual merchandising, including signs, vignettes, endcaps, tables, and promotional displays. The Zone Lead provides expertise in visual standards, merchandising techniques, fixturing, and implementation of in-store marketing elements that reinforce seasons, holidays, and promotions. The ZL influences Team Members to understand visual merchandising and standards while modeling ethical conduct, safety, and compliance. The role supports visual merchandising processes by planning and leading transitions, reinventions, product assortment changes, and resets in conjunction with the Assistant Store Manager. It also helps maintain visual integrity and a neat, clean, organized environment that inspires guests. The Zone Lead plans and executes assigned daily and weekly workload, participates in freight processes, sorts and stocks merchandise, and maintains designated areas, including down stocking and endcaps. The ZL supports customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience; coaches Team Members on visual priorities; and reviews store scorecard data to improve metrics in assigned zones. Other duties may be assigned based on business needs. This is a part-time position with open availability, including nights and weekends. The work involves moving around a warehouse-format store, stocking, and vigorous lifting and carrying.

Requirements

  • At least 18 years old.
  • High school diploma or equivalent.
  • A background check will be completed.
  • Clear and concise verbal, written, and comprehension skills.
  • Ability to work a flexible schedule, including nights, weekends, and some holidays.
  • Ability to lift at least 50 pounds and team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
  • Ability to use hands to finger, handle, or feel objects or controls, and reach with hands and arms.
  • Ability to stand or walk for prolonged periods.
  • Ability to bend, climb, and reach at times.
  • Ability to work effectively independently and as part of a team.
  • Strong attention to detail, including standards, processes, and marketing.
  • Reliable and trustworthy role model for ethical and honest behavior.
  • Ability to promote teamwork, delegate appropriately, motivate self and others, and create a sense of urgency.
  • Timely and thorough execution.
  • Ability to comprehend, train, develop, motivate, and lead in a way that fosters a smart, scrappy, safe, and fun work environment.
  • Flexibility and creativity, with the ability to handle multiple tasks as business priorities shift.

Responsibilities

  • Support visual merchandising processes, including transitions, reinventions, product assortment changes, and resets, in conjunction with the Assistant Store Manager.
  • Maintain visual integrity and a neat, clean, organized zone, with current signage and visual sets.
  • Plan and execute daily and weekly workload and assigned tasks to support visual merchandising, department and store sales goals, and guest engagement.
  • Participate in freight processes; sort incoming freight and stock merchandise in designated areas, including down stocking and endcap maintenance.
  • Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience.
  • Participate in regular team meetings and huddles on store operations and performance topics.
  • Model and coach visual merchandising standards and techniques, providing continuous learning opportunities to Team Members.
  • Communicate and teach visual priorities and the creation of visual moments that support the customer experience.
  • Review store scorecard data, including sales and expenses, and take action within assigned zones to improve metrics.
  • Complete other duties as assigned based on business needs.
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