Zone Lead

At Home Group•Fenton, MO

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures visual displays and standards are set and upheld to company requirements designed to drive sales. The ZL provides expertise in visual standards, merchandising techniques, fixturing, and implementing in-store marketing elements—including signs, vignettes, endcaps, tables, and first look/flash finds—that reinforce seasons, holidays, and promotions in assigned areas. The Zone Lead influences Team Members to understand visual merchandising and standards, while modeling ethical conduct, safety, and compliance. The position involves vigorous lifting, carrying, moving around a warehouse-format store, and stocking. The ZL plans and leads transitions, reinventions, assortment changes, and resets with the Assistant Store Manager, while maintaining visual integrity and a neat, clean, organized environment that inspires guests through compelling merchandising. The ZL plans and executes delegated daily and weekly workloads, participates in freight processes, sorts and stocks products, and maintains designated zones, including down stocking and endcaps. The role also supports customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and the customer experience; coaches and trains Team Members on visual priorities; reviews store scorecard data and works to improve metrics in assigned zones; and keeps signage and displays current. Other duties may be assigned based on business needs.

Requirements

At least 18 years old.
High school diploma or equivalent.
Successful completion of a background check.
Clear and concise communication skills, including verbal, written, and comprehension skills.
Availability to work a flexible schedule, including nights, weekends, and some holidays.
Ability to lift at least 50 lbs. and team lift 100 lbs., and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and reach with hands and arms.
Ability to stand or walk for prolonged periods and to bend, climb, and reach at times.
Ability to work effectively independently and as part of a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy, with ethical and honest behavior.
Ability to create urgency, promote teamwork, delegate appropriately, and motivate self and others to accomplish objectives.
Timely and thorough execution.
Ability to comprehend, train, develop, motivate, and lead in a way that fosters a smart, scrappy, safe, and fun work environment.
Flexible and creative approach, with the ability to handle multiple tasks as business priorities shift.

Responsibilities

Support all visual merchandising processes for the store, including planning and leading transitions, reinventions, product assortment changes, and resets in conjunction with the Assistant Store Manager.
Maintain visual integrity and a neat, clean, organized environment that inspires guests through compelling visual merchandising.
Plan and execute daily and weekly workloads and delegated tasks to support visual merchandising, department and store sales goals, and guest engagement; complete tasks efficiently and on time.
Participate in freight processes, sort incoming freight, stock products in designated areas, and perform down stocking and endcap maintenance.
Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience; participate in regular team meetings or huddles on these topics.
Model and coach visual merchandising standards and techniques, and provide ongoing learning opportunities to Team Members.
Use daily interactions to communicate and teach visual priorities and the creation of visual moments that support the customer experience.
Review store scorecard financial and business data, including sales and expenses, and take action within assigned zones to improve metrics.
Keep the assigned zone neat, clean, and organized, and ensure current signage and sets are maintained.
Perform other duties assigned based on business needs.