Zone Lead

At Home Group•Little Rock, AR

3d•Onsite

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures visual standards are implemented and upheld to drive sales, including merchandising techniques, fixturing, and in-store marketing elements such as signs, vignettes, endcaps, tables, and promotional displays. The ZL helps Team Members understand visual merchandising standards and demonstrates ethical conduct, safety, and compliance. The role supports visual merchandising planning and execution, including transitions, reinventions, assortment changes, and resets, while maintaining a neat, clean, organized environment and inspiring guests through visual merchandising. The ZL plans and executes assigned daily and weekly tasks, participates in freight processing and stocking, and helps support customer satisfaction, inventory control, safety, loss prevention, expense control, and the customer experience. The ZL coaches and trains Team Members on visual priorities, reviews store scorecard data, and acts within assigned zones to improve business metrics. The position involves vigorous lifting, carrying, moving around a warehouse-format store, and stocking. Open availability is required, including nights and weekends.

Requirements

At least 18 years old.
High school diploma or equivalent.
Background check will be completed.
Clear and concise communication skills, including verbal, written, and comprehension skills.
Ability to work a flexible schedule, including nights, weekends, and some holidays.
Ability to lift at least 50 pounds and team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and to reach with hands and arms.
Ability to stand or walk for prolonged periods.
Ability to bend, climb, and reach at times.
Ability to work effectively independently and as part of a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy, with ethical and honest behavior.
Ability to promote teamwork, delegate appropriately, motivate oneself and a team, and accomplish objectives.
Timely and thorough execution.
Ability to comprehend, train, develop, motivate, and lead in a way that fosters a smart, scrappy, safe, and fun work environment.
Flexible and creative, with the ability to manage multiple tasks as business priorities shift.

Responsibilities

Plan and lead visual merchandising transitions, reinventions, product assortment changes, and resets in conjunction with the Assistant Store Manager.
Maintain visual integrity and a neat, clean, organized environment in designated zones.
Plan and execute daily and weekly workloads and tasks delegated by the Assistant Store Manager to support merchandising, sales goals, and guest engagement.
Participate in freight processes, sort freight, stock products in designated areas, down stock, and maintain end caps.
Support customer satisfaction, inventory control and shrink reduction, safety, loss prevention, expense control, and customer experience.
Participate in regular team meetings and huddles on store operations and performance.
Serve as a role model and coach on visual merchandising, providing continuous learning and training opportunities to Team Members.
Communicate and teach visual priorities and the creation of visual moments that support the customer experience.
Review store financial and business data, including sales and expenses, and take action within assigned zones to improve metrics.
Keep assigned zones neat, clean, and organized, and ensure signing and displays are current.
Perform other duties assigned based on business needs.