Zone Lead

At Home Group•Broomfield, CO

8d•Onsite

About The Position

The Zone Lead (ZL) reports to the Assistant Store Manager and supports merchandising in designated zones while maintaining an active selling culture. The role ensures visual aspects are set and upheld to documented company standards designed to drive sales. It provides expertise in visual standards, merchandising techniques, fixturing, and implementation of in-store marketing elements—including signs, vignettes, endcaps, tables, and first look/flash finds—that reinforce seasons, holidays, and promotions within designated areas. The Zone Lead helps Team Members understand visual merchandising and standards while demonstrating ethical conduct, safety, and compliance. The role involves vigorous lifting, carrying, moving throughout a warehouse-format store, and stocking. The Zone Lead supports visual merchandising by planning with the Assistant Store Manager and leading transitions, reinventions, product assortment changes, and resets. The role maintains visual integrity and a neat, clean, organized environment, using compelling merchandising to inspire guests. It also plans and executes delegated daily and weekly tasks to support merchandising, sales goals, and guest engagement, and participates in freight processes, sorting freight and stocking designated areas, including down stocking and endcap maintenance. The Zone Lead supports customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience. The role participates in team meetings and huddles, serves as a visual merchandising role model and coach, and teaches visual priorities through daily interactions. It reviews store scorecard data, including sales and expenses, and acts within assigned zones to improve metrics. Open availability is required, including nights and weekends.

Requirements

At least 18 years old.
High school diploma or equivalent.
A background check will be completed.
Clear and concise verbal, written, and comprehension skills.
Open availability, including nights and weekends; ability to work a flexible schedule that may include some holidays.
Ability to lift at least 50 lbs. and team lift 100 lbs., and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and reach with hands and arms.
Ability to stand or walk for prolonged periods and to bend, climb, and reach at times.
Ability to work effectively independently and as part of a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy, with ethical and honest behavior.
Ability to promote teamwork, delegate appropriately, motivate self and others, and execute work thoroughly and on time.
Ability to comprehend, train, develop, motivate, and lead in a way that fosters a smart, scrappy, safe, and fun work environment.
Flexible and creative, with the ability to manage multiple tasks as business priorities shift.

Responsibilities

Support visual merchandising processes, including planning and leading transitions, reinventions, assortment changes, and resets with the Assistant Store Manager.
Maintain visual integrity and a neat, clean, organized zone, including current signage and sets.
Plan and execute delegated daily and weekly workload and tasks to meet visual merchandising, department, and store sales goals and support guest engagement.
Participate in freight processes; sort freight and stock designated areas, including down stocking and endcap maintenance.
Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience.
Participate in regular team meetings and huddles on store operations and performance.
Model and coach visual merchandising standards and provide continuous learning opportunities to Team Members.
Communicate and teach visual priorities and create visual moments that support the customer experience.
Review store scorecard data, including sales and expenses, and take action in assigned zones to improve metrics.
Complete other duties assigned based on business needs.