Yurt Experience Server & Guide

Solitude Mountain Resort•Solitude, UT
•Onsite

About The Position

The Yurt Experience Server & Guide supports a distinctive dining experience at The Yurt at Solitude Mountain, combining fine dining service, outdoor guiding, and logistical assistance in an alpine setting. The role is suited to a charismatic, professional, and engaging hospitality worker with food and wine knowledge who is comfortable working in snowy, rugged conditions. Working alongside a chef and support person, the server helps prepare the Yurt in the afternoon, greets guests in the Village, guides them on snowshoes to the Yurt, and hosts a four-course dinner. The team is expected to be flexible, kind, professional, and hardworking while delivering strong customer service.

Requirements

  • Exceptional organization and time-management skills.
  • Knowledge of customer service and ability to execute Solitude’s standards.
  • Ability and willingness to collaborate.
  • Strong verbal communication skills.
  • Strong problem-solving skills.
  • Comfort working in a fast-paced environment.
  • Willingness to work flexible schedules, including holidays and weekends.
  • Ability to obtain and maintain current, valid state-required licenses or certifications, such as a Food Handler’s Certificate and Sips and Tips.
  • Ability to stand for extended periods and lift up to 50 pounds.
  • Ability to work outdoors in winter weather.
  • Ability to pass Solitude’s vehicle driving background check and training.
  • Passion for hospitality and knowledge of food and wine.

Responsibilities

  • Greet guests in the Village, coordinate snowshoe distribution, and organize guests to depart as a group.
  • Guide guests on snowshoes from the Village to the Yurt.
  • Know the menu, make recommendations, and answer guests’ questions.
  • Set up and stock the restaurant for dinner service.
  • Provide tableside wine service and bartend.
  • Remove snow if needed after the Grounds Team has cleared the area.
  • Check Port-O-Potties for cleanliness and check lanterns.
  • Help host the evening with the Chef.
  • Run the generator and pellet stove.
  • Close and clean the restaurant and prepare it for food service the next day.
  • Help haul restaurant items up to the Yurt and back down at the end of the night.

Benefits

  • Access to select Alterra Mountain Company destinations.
  • Free Solitude season pass for the employee and eligible dependents.
  • Discounts on Solitude lift tickets for friends and family.
  • Discounts on food, rentals, retail, and lessons.
  • Medical, dental, vision, and life insurance for eligible employees.
  • Pro deals with outdoor brands.
  • 401(k) plan with company match.
  • Free counseling service through the Employee Assistance Program.
  • Opportunity to work and play in the Wasatch Mountains and connect with fellow mountain enthusiasts.
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