Youth Services Supervisor

Loudoun County Government•Leesburg, VA
•Onsite

About The Position

The Youth Services Supervisor serves the Loudoun County Youth Detention Center and RISE Youth Shelter in Leesburg, Virginia. Under the general direction of the designated supervisor, this role supervises residential services for an assigned shift at the County Youth Detention Center and helps maintain a physically and emotionally safe and secure environment for youth temporarily placed in County care by the court. The position supervises staff and is responsible for planning, organizing, and overseeing shift activities, admission and release procedures, control room operations, compliance, staff performance, program documentation, crisis response, conflict resolution, and staff training. The role administers medication in accordance with Virginia Medication Administration guidelines and requirements. This is an essential position supporting 24-hour critical operations. The employee may serve on call in a rotation, be recalled, work beyond the normal workday, or report to an alternate work site during emergencies. The position may involve exposure to communicable diseases and high-risk youth behaviors, crisis intervention and physical restraints, and physically and mentally demanding situations in a secure setting.

Requirements

  • Bachelor’s degree in Psychology, Social Work, Criminal Justice, or a related field, plus three years of related work experience in criminal justice, education, residential, or correctional settings, including one year of supervisory experience; or an equivalent combination of education and experience.
  • Knowledge of occupational hazards and safety precautions.
  • Knowledge of the Virginia Juvenile Justice System.
  • Knowledge of applicable federal, state, and local regulations.
  • Ability to respond to emergencies and take command while awaiting backup or assistance.
  • Ability to communicate effectively in understandable terms, orally and in writing.
  • Pass a pre-employment background check, including fingerprinting, criminal, VCIN, Child Protective Services, and DMV checks, and a pre-employment physical that includes a drug screen.
  • Valid driver’s license; driving records may be reviewed annually for continued qualification.
  • Must hold or obtain CPR/First Aid, AED, and Medication Aid certifications.
  • Must obtain other requested and required training.
  • Must be able to wear a three-pound full duty belt for up to 16 hours.
  • Must be able to perform crisis intervention, including possible physical restraints and occasionally exerting more than 100 pounds of force.

Nice To Haves

  • Bilingual Spanish skills.

Responsibilities

  • Manage residential services for an assigned shift in a 24-hour secure facility.
  • Oversee admission and release procedures, staff supervision, and control room operations.
  • Monitor compliance with procedures, policies, and regulatory standards.
  • Manage staff performance under County HR policies; provide feedback, direction, mentoring, coaching, and training; and complete performance appraisals.
  • Ensure staff follow Department and County policies and procedures and maintain current training and certifications.
  • Advise the supervisor of staffing, workload, or performance challenges.
  • Administer medication according to Virginia Medication Administration guidelines and requirements.
  • Assist with training coworkers and explain program policies and procedures.
  • Maintain required program documentation.
  • Respond to crisis situations and resolve conflicts.
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