Human Services Supervisor (Youth Justice)

Waukesha County, WI•Waukesha, WI

3d•$41 - $56•Onsite

About The Position

Waukesha County’s Department of Health & Human Services is recruiting a Human Services Supervisor for the Child and Youth – Family Services Division. The role primarily supervises workers providing ongoing youth justice case management and court-related services for youth involved with juvenile court, including youth in out-of-home placements and youth with concurrent child welfare involvement. The supervisor leads and supports youth justice professionals to promote youth and community safety, well-being, and lawful, developmentally responsive decisions aligned with Wisconsin Youth Justice Standards, Out of Home Care Standards, and CPS Safety Intervention Standards. The role emphasizes family-centered, trauma-informed, developmentally responsive, evidence-based, and data-informed practice, including meaningful youth and family participation, individualized planning, community connections, and coordination across youth justice and child welfare systems. The position works with the juvenile court, legal partners, law enforcement, schools, service providers, placement providers, child welfare staff, and internal teams. It oversees casework, court communication, crisis response, safety planning, quality assurance, statutory and policy compliance, and partnerships that support effective services and stable placements. Waukesha County offers a comprehensive compensation and benefits package, a balanced work-life culture, employee wellness resources, and professional development opportunities.

Requirements

Bachelor’s degree from a recognized college or university in social work, sociology, psychology, or a closely related field.
Three years of responsible professional work experience in social work or counseling in a human service agency.
A master’s degree from a recognized college or university in social work, sociology, psychology, or a closely related field may substitute for one year of the required work experience.
Currently authorized to work in the United States on a full-time basis; the County does not sponsor applicants for work visas.

Responsibilities

Manage, guide, and support Youth Justice professionals providing ongoing supervision services for court-involved youth.
Ensure integrated case planning and coordinated service delivery for dual-status youth.
Coach staff to strengthen performance and professional development, including documentation quality, engagement practices, and behavior-change strategies.
Maintain a unit culture that values youth voice, family engagement, collaboration, equity, and professional accountability.
Ensure timely, accurate, and thorough documentation consistent with statutes, court expectations, and county standards.
Consult on complex cases and guide planning addressing safety, risk, need, responsivity, and protective factors.
Review and approve recommendations involving diversion, supervision levels, service referrals, court reports, and case response strategies.
Oversee and consult on crossover cases, coordinating with child protection case planning, safety planning, and placement responsibilities when applicable.
Partner with juvenile court, legal partners, law enforcement, schools, and providers to coordinate effective responses for youth.
Ensure high-quality court communication, timely reporting, and appropriate preparation for hearings and case reviews.
Support worker participation in multidisciplinary teams and coordinated case-planning meetings.
Coordinate with out-of-home care providers, child welfare staff, and internal teams to support consistent court messaging, service delivery, and shared safety and permanency goals.
Respond promptly to urgent or high-risk situations, including safety threats, runaway situations, child abuse and neglect, detention-related decision points, and significant incidents.
Direct and support staff during emergencies to protect youth and community safety and ensure timely intervention while maintaining legal and procedural integrity.
Ensure appropriate coordination and reporting when child safety concerns arise, including compliance with mandated processes.
Monitor compliance with Wisconsin Statutes Chapter 938, Youth Justice Standards, Out of Home Care Standards, applicable Chapter 48 and DCF standards, and CPS ongoing and safety intervention standards.
Ensure compliance with confidentiality requirements, court orders, and division and county policies and procedures.
Foster partnerships with community agencies and contracted providers to expand service options and intervention supports.
Strengthen coordination with internal and external partners to deliver targeted services for youth and families.
Build and maintain partnerships with placement providers and community-based supports to increase stability and continuity for youth in out-of-home care.

Benefits

Health, dental, and vision insurance
Life insurance
Paid time off, including vacation, 10 holidays, 3 floating holidays, and accrued sick time that rolls over each year
Pension plan with employer match and lifetime retirement payment
Optional tax-advantaged 457 retirement savings plan
Performance-based merit increases and non-base performance awards
Employee wellness program
On-site health and wellness clinic
On-site fitness center
Free parking
Professional development opportunities