Youth Housing Support Staff (Swing Shift)

Cocoon House • Everett, WA

8d • Onsite

About The Position

Cocoon House empowers young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. The Youth Housing Support Staff member, internally referred to as a Residential Youth Counselor, provides a safe and supportive environment for teens in Cocoon House’s Transitional Living Program in Everett. The role promotes positive interaction and provides life skills, social skills, and enrichment activities. Staff build supportive relationships with youth, model healthy boundaries, and work alongside them in a residential setting. The position is full-time, on-site, and scheduled Sunday through Thursday from 3:30 p.m. to 11:30 p.m.; weekend availability is required. Starting pay is $21 per hour, with an additional $1.50 per hour differential for multilingual skills when accompanied by additional paperwork. Candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply. Reasonable accommodation is available to qualified persons with disabilities upon request.

Requirements

• High school diploma, GED, or high school equivalency.
• Must be at least 21 years old.
• At least 6 months of experience working with youth.
• Must attend weekly team meetings and bi-weekly supervision.
• DCYF background clearance.
• Acceptable driver's abstract, with no more than two violations within the last three years.
• Valid driver's license, auto insurance, and reliable transportation.
• Ability to de-escalate youth who are escalated.
• Ability to record and document information on forms for case planning and CPS reporting.
• Familiarity with local services and how to access them.
• Ability to assess situations, gather pertinent information, and assess dangerous or emergency situations and access emergency services.
• Ability to build rapport with youth and staff and maintain professional boundaries with youth.
• Ability to assess and prioritize youths’ developmental needs.
• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
• Commitment to the agency’s mission, positive youth development model, and trauma-informed practices.
• Ability to effectively communicate with internal and external clients.
• Ability to hear voices and alarms, read and comprehend a variety of materials, and operate a phone and computer and record information for files and logs.
• Ability to lift up to 50 pounds and run up and down indoor and outdoor stairwells in a youth emergency.
• Weekend availability.

Nice To Haves

• Multilingual skills are eligible for an additional $1.50 per hour pay differential, with additional paperwork.
• Lived experience or identifying as BIPOC and/or LGBTQ+ is strongly encouraged.

Responsibilities

• Build supportive relationships with youth and staff using a positive, collaborative approach.
• Maintain and model healthy, safe boundaries with youth, and accept a variety of lifestyles, behaviors, and cultural and spiritual practices.
• Assess emergency situations, gather relevant information, and provide appropriate support.
• Follow mandated reporting and licensing policies and procedures.
• De-escalate youth in crisis and use anti-racist, inclusive, equity-based, and trauma-informed care.
• Process youth intakes and exits, orient incoming youth to the program, and enter required recordkeeping data.
• Partner with case managers to support youth case plans, communicate plans to fellow staff, and maintain updated logs and forms.
• Supervise youth, ensure safety, and hold youth accountable to program policies and rules by assigning appropriate consequences in collaboration with fellow staff.
• Assist, demonstrate, and teach youth household tasks, and maintain facility cleanliness.
• Provide meals, including grocery shopping, meal planning, and cooking.
• Arrange appointments, fill prescriptions, and dispense medication for youth.
• Communicate with other providers to support youth in following through with commitments.
• Respond to community calls, drop-ins, and referrals with appropriate information and directions.
• Participate with fellow staff in planning and delivering enrichment activities.
• Provide youth with information and directions for off-site services.
• Transport youth to appointments as needed.
• Attend weekly team meetings and bi-weekly supervision.

Benefits

• Medical, dental, and vision health options with employer contribution.
• Multilingual pay stipend.
• 403(b) retirement plan.
• 21 days of PTO accrued in the first year.
• 10 agency-recognized holidays.
• Paid training and testing, including CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings.
• Benefits are available to qualifying part-time and full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED