Youth Housing Support Staff (Day Shift)

Cocoon House • Everett, WA

3d • Onsite

About The Position

Cocoon House empowers young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. The Youth Housing Support Staff role, internally referred to as Residential Youth Counselor, provides a safe and supportive environment for teens in the care of Cocoon House at its Transitional Living Program in Everett. The role involves building supportive relationships, modeling healthy boundaries, encouraging positive interaction, and providing life skills, social skills, and enrichment activities in a residential setting.

This is an on-site position in Everett with part-time schedules of either Saturday–Sunday, 8:00 a.m.–4:00 p.m., or Saturday–Tuesday, 8:00 a.m.–4:00 p.m. Weekend availability is required. Starting wages are $21 per hour, with a $1.50-per-hour differential for multilingual skills when additional paperwork is completed. Cocoon House encourages applications from candidates with lived experience and people who identify as BIPOC and/or LGBTQ+, and provides reasonable accommodation to qualified people with disabilities upon request.

Requirements

• High school diploma, GED, or high school equivalency.
• Must be at least 21 years old.
• At least six months of experience working with youth.
• DCYF background clearance.
• Acceptable driving abstract with no more than two violations in the last three years.
• Valid driver's license, auto insurance, and reliable transportation.
• Ability to diffuse escalated youth.
• Ability to record and document information on forms for case planning and CPS reporting.
• Familiarity with local services and how to access them.
• Ability to assess situations, gather relevant information, recognize dangerous or emergency situations, and access emergency services.
• Ability to build rapport with youth and staff and maintain professional boundaries with youth.
• Ability to assess and prioritize youths' developmental needs.
• Acceptance of varied lifestyles, behaviors, and cultural and spiritual practices.
• Commitment to the agency's mission, positive youth development model, and trauma-informed practices.
• Ability to communicate effectively with internal and external clients, hear voices and alarms, and read and comprehend a variety of materials.
• Ability to operate a phone and computer and record information for files and logs.
• Ability to lift up to 50 pounds and run up and down indoor and outdoor stairwells in a youth emergency.

Responsibilities

• Build supportive relationships with youth and staff using a positive, collaborative approach.
• Maintain and model healthy and safe boundaries with youth.
• Accept varied lifestyles, behaviors, and cultural and spiritual practices.
• Assess emergency situations, gather relevant information, and provide appropriate support.
• Follow mandatory reporting and licensing policies and procedures.
• De-escalate youth in crisis and use anti-racist, inclusive, equity-based, and trauma-informed care.
• Process youth intakes and exits, orient incoming youth to the program, and enter required records.
• Partner with case managers to support youth case plans, communicate plans to staff, and maintain current logs and forms.
• Supervise youth, ensure their safety, and uphold program policies, guidelines, and rules, including assigning appropriate consequences in collaboration with staff.
• Assist, demonstrate, and teach youth household tasks.
• Maintain facility cleanliness.
• Provide meals, including grocery shopping, meal planning, and cooking.
• Arrange appointments, fill prescriptions, and dispense medication for youth.
• Communicate with other providers to support youth in following through with commitments.
• Respond to community calls, drop-ins, and referrals with appropriate information and directions.
• Participate with fellow staff in planning and delivering enrichment activities.
• Provide youth with information and directions for off-site services.
• Transport youth to appointments as needed.
• Attend weekly team meetings and bi-weekly supervision.

Benefits

• Medical, dental, and vision health options with employer contribution.
• Multilingual pay stipend.
• 403(b) retirement plan.
• 21 days of PTO accrued in the first year.
• 10 agency-recognized holidays.
• Paid training and testing, including CPR/first aid, food handler's permit, blood-borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings.
• Benefits are available to qualifying part-time and full-time employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED