Youth Housing Support Staff (Swing Shift)

Cocoon House • Everett, WA

1d • Onsite

About The Position

Cocoon House empowers young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. The Youth Housing Support Staff member, internally referred to as a Residential Youth Counselor, provides a safe and supportive environment for teens in Cocoon House’s Transitional Living Program in Everett. The role promotes positive interaction and provides life-skills, social-skills, and enrichment activities. Staff build supportive relationships with youth, model healthy boundaries, and work alongside them in a residential setting. The position uses youth-development best practices and anti-racist, inclusive, equity-based, and trauma-informed approaches. Cocoon House encourages applications from candidates with lived experience and people who identify as BIPOC and/or LGBTQ+, and provides reasonable accommodation to qualified persons with disabilities upon request.

This is a full-time, on-site role on the Sunday–Thursday swing shift, 3:30 p.m. to 11:30 p.m., with weekend availability required. Starting pay is $21 per hour, with an additional $1.50 per hour differential for multilingual skills when accompanied by additional paperwork. Benefits are available to qualifying part-time and full-time employees.

Requirements

• High school diploma, GED, or high school equivalency.
• Must be at least 21 years old.
• At least six months of experience working with youth.
• DCYF background clearance.
• Acceptable driver’s abstract, with no more than two violations within the last three years.
• Valid driver’s license, auto insurance, and reliable transportation.
• Ability to diffuse escalated youth.
• Ability to record and document information on forms for case planning and CPS reporting.
• Familiarity with local services and how to access them; ability to assess situations and gather relevant information.
• Ability to assess dangerous or emergency situations and access emergency services.
• Ability to build rapport with youth and staff and maintain professional boundaries with youth.
• Ability to assess and prioritize youths’ developmental needs.
• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
• Commitment to the agency’s mission, positive youth development model, and trauma-informed practices.
• Ability to communicate effectively with internal and external clients, hear voices and alarms, and read and comprehend a variety of materials.
• Ability to operate a phone and computer and record information for files and logs.
• Ability to lift up to 50 pounds and run up and down indoor and outdoor stairwells in an emergency; ability to go up and down stairs.
• Must have weekend availability.

Nice To Haves

• Multilingual skills may qualify for an additional $1.50 per hour pay differential, with additional paperwork.
• Candidates with lived experience and candidates who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply.

Responsibilities

• Build supportive relationships with youth and staff using a positive, collaborative approach.
• Maintain and model healthy and safe boundaries with youth; accept a variety of lifestyles, behaviors, and cultural and spiritual practices.
• Assess emergency situations, gather relevant information, and provide appropriate support.
• Follow mandatory reporting and licensing policies and procedures.
• De-escalate youth in crisis and use anti-racist, inclusive, equity-based, and trauma-informed care.
• Process youth intakes and exits, orient incoming youth to the program, and enter required recordkeeping data.
• Partner with case managers to support youth case plans, communicate plans to fellow staff, and maintain updated logs and forms.
• Supervise youth, ensure safety, hold youth accountable to program policies and rules, and assign appropriate consequences in collaboration with fellow staff.
• Assist, demonstrate, and teach youth household tasks; maintain facility cleanliness.
• Provide meals, including grocery shopping, meal planning, and cooking.
• Arrange appointments, fill prescriptions, and dispense medication for youth.
• Communicate with other providers to support youth in following through on commitments.
• Respond to community calls, drop-ins, and referrals with appropriate information and directions.
• Participate with fellow staff in planning and delivering enrichment activities.
• Provide youth with information and directions for off-site services.
• Transport youth to appointments as needed.
• Attend weekly team meetings and bi-weekly supervision.

Benefits

• Medical, dental, and vision health options with employer contribution.
• Multilingual pay stipend.
• 403(b) retirement plan.
• 21 days of PTO accrued in the first year.
• 10 agency-recognized holidays.
• Paid training and testing, including CPR/first aid, food handler’s permit, blood-borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED