YORK Account Manager

Bosch-HomeComfort•Bogart, GA

4d•Onsite

About The Position

This Bogart/Athens, Georgia-based position requires travel within surrounding markets. The Account Manager represents YORK Factory Direct and promotes the YORK/Hitachi portfolio in the assigned market. The role sells residential and commercial HVAC equipment, parts, and supplies to HVAC contractors, with a strong focus on recruiting new YORK dealers. The Account Manager develops existing customer partnerships to grow sales and market share, while helping customers build their businesses through product guidance, training, and tailored marketing strategies. Bosch provides onboarding, product and company information, leadership coaching, and support from market leaders and a marketing manager.

Requirements

High school diploma.
At least 3 years of HVAC account management experience.
Salesforce proficiency.
Ability to travel within the assigned territory.

Nice To Haves

Bachelor’s degree.
Strong business writing, verbal communication, and negotiation skills.
Proficiency with Windows operating systems, including Microsoft Outlook and Teams.
Self-motivation, high energy, and a desire to exceed goals.
Ability to work effectively across sales and operations, aligning customer needs with operational execution.
Ability to use a sales process to identify customer objections and concerns, determine solutions, and maintain a plan of action through resolution.
Understanding of customer service principles and processes.
Ability to listen, build trust, and bring an action, project, resolution, or sale to closure with customers.
Business acumen, including sales forecasting, opportunity management, and customer planning.
Ability to understand and communicate in a technology-driven business environment.

Responsibilities

Build relationships with existing customers and expand year-over-year growth.
Present YORK Factory Direct products and programs to increase customers’ share of wallet.
Advise customers on program features that can help grow their businesses.
Prospect and recruit customers who fit the YORK partnership profile.
Communicate the value of YORK and its ability to help customers grow their businesses.
Develop custom marketing strategies for customers, with support from market leaders and a marketing manager as needed.
Help customers select suitable YORK products, including coaching on selling approaches, product specifications, performance, and application regulations.
Negotiate prices and terms of sale.
Encourage customers to participate in and attend local and virtual training classes.
Set weekly, monthly, quarterly, and annual sales goals for sales, sales calls, product mix and segmentation, new dealer registrations, training, and other sales metrics.
Perform to plan.