YORK Account Manager

Bosch-HomeComfort•Summerville, SC

3d•Onsite

About The Position

The YORK Account Manager represents YORK Factory Direct and promotes the YORK/Hitachi portfolio in the assigned market. The position is based in the Summerville/Charleston, South Carolina area and requires travel within surrounding markets. The account manager sells residential and commercial HVAC equipment, parts, and supplies to HVAC contractors, with a strong focus on recruiting new YORK dealers. They develop existing customer partnerships to increase sales and market share while helping customers grow their businesses. Bosch provides onboarding, sales leadership coaching, and support from market leaders and a marketing manager.

Requirements

High school diploma.
At least 3 years of HVAC account management experience.
Proficiency with Salesforce.
Ability to travel within the assigned territory.

Nice To Haves

Bachelor's degree.
Strong business writing, verbal communication, and negotiation skills.
Skill using Windows operating systems, including Microsoft Outlook and Teams.
Self-motivation, high energy, and a desire to exceed required goals.
Ability to work effectively across sales and operations, aligning customer needs with operational execution.
Ability to use a sales process to uncover customer objections and concerns, determine solutions, and maintain a plan of action through resolution.
Understanding of customer-service principles and processes.
Ability to listen, build trust, and bring an action, project, resolution, or sale to closure with customers.
Business acumen, including sales forecasting, opportunity management, and customer planning.
Ability to understand and communicate in a technologically driven business environment.

Responsibilities

Build relationships with existing customers and expand year-over-year growth.
Present YORK Factory Direct products and programs to increase each customer's share of wallet.
Advise customers on program features that can help grow their businesses.
Prospect and recruit customers who fit the YORK partnership profile.
Explain YORK's value and help customers understand how the partnership can support their growth.
Create custom marketing strategies to help customers grow.
Help customers select suitable YORK products for their clients, including coaching on sales approaches, product specifications, performance, and application regulations.
Negotiate prices and terms of sale.
Encourage customers to participate in and attend local and virtual training classes.
Set and meet weekly, monthly, quarterly, and annual sales goals across sales, calls, product mix and segmentation, new dealer registrations, training, and other metrics.
Perform to plan.