Yiddish Interpreter

LanguageLine Solutions

24d•Remote

About The Position

The Yiddish Telephone Interpreter handles on-demand calls and conveys the meaning of conversations between Yiddish and English speakers. Interpreters serve clients in healthcare, government, insurance, finance, utilities, travel and hospitality, general business, law enforcement, courts, and 911 services. Calls may cover simple or complex, technical or non-technical subjects. This role involves verbal interpretation, not written translation. The interpreter works remotely from a home office and must maintain a quiet, secure workspace. The role requires prompt, accurate, professional, and culturally sensitive interpretation, adherence to established protocols and client instructions, and the ability to remain neutral and composed during sensitive, emotional, or emergency calls. Calls may be lengthy and uninterrupted, and call volumes may be high. This is an independent contractor position that pays $0.75–$0.90 per minute and is not eligible for employee benefits. The company provides interpreter support, an employee referral program, and advancement opportunities.

Requirements

Fluency in Yiddish and English, with knowledge of the associated cultural dynamics.
Ability to demonstrate cultural competency and recognize regional and accent differences to communicate with limited-English speakers.
Excellent listening, retention, and note-taking skills to maintain accuracy.
Ability to concentrate, remain detached, neutral, and objective, including during calls involving sensitive subjects.
At least 18 years of age.
Legally authorized to work in the United States without current or future need for employment visa sponsorship.
High school diploma or equivalent.
Ability to adapt to technology enhancements used to improve service delivery.
Access to a dedicated personal device for business purposes.
Access to a desktop, laptop, tablet, or smartphone using a supported operating system; restricted brands include Kaspersky products and Huawei hardware.
High-speed internet with download speeds of at least 5 Mbps, upload speeds of at least 3 Mbps, ping no greater than 300 ms, and jitter no greater than 30 ms.
Access to a quiet space free from background noise or distraction.
Ability to operate a keyboard and mouse and remain stationary in front of a computer for most of the workday.
Ability to operate company-provided software and systems and sufficient manual dexterity to type or write.
Ability to lift up to 26 lbs.

Nice To Haves

Education or work experience in a language-related field, such as teaching, language assessment, translation, or interpretation.
Ability to read and write the requested languages.

Responsibilities

Respond promptly to interpreting sessions and conduct them in a friendly, professional manner.
Convey concepts and meanings accurately according to established interpretation protocols, without omissions or additions.
Speak clearly in Yiddish and English, using proper pronunciation, enunciation, and polite expressions.
Maintain a professional demeanor throughout interpreting sessions.
Remain calm when speakers are incoherent or upset, including during emergency calls.
Maintain punctuality and availability during work hours.
Follow client instructions and protocol, including avoiding interaction with the limited-English-speaking person without client permission.
Understand protocols and terminology across industries, including medical, insurance, finance, and law.
Demonstrate cultural sensitivity and work effectively in a diverse environment.
Remain on calls for extended periods when needed and meet service standards in a dynamic environment with potentially high call volumes.