Yard Technician

Tates Rents•Boise, ID

About The Position

Tates Rents is seeking a Yard Technician to help create a safe and positive rental experience for customers. The role involves greeting customers, helping them select and use rental equipment, and keeping the equipment and yard clean, organized, and professionally presented. Yard Technicians clean, service, and check fluid levels on equipment, perform minor repairs, demonstrate and load or unload equipment, and fill propane tanks. They also communicate equipment information to counter staff and mechanics, complete monthly online equipment and safety training, and take part in requested safety training. The position requires working outdoors year-round in varying weather conditions and performing physical tasks, with or without reasonable accommodation.

Requirements

  • Excellent customer service skills.
  • Ability to stand and move for extended periods throughout the workday, with or without reasonable accommodation.
  • Ability to understand, follow, and complete written and verbal instructions.
  • Ability to maintain cooperative relationships with coworkers and a high degree of patience.
  • Professional appearance.
  • Ability to work outdoors year-round in varying weather conditions.
  • Effective English communication skills, verbal and written, to safely perform job duties and assist customers.
  • Valid driver’s license; driving positions require the employee to be at least 21 years old.
  • Ability to push, pull, and lift objects; the described heavy-work demands include exerting up to 100 pounds occasionally, up to 50 pounds frequently, and up to 20 pounds constantly.
  • Ability to work in indoor and outdoor environments, with noise that may require shouting to be heard, and exposure to hazards such as moving mechanical parts, electrical current, scaffolding and high places, high heat, or chemicals.
  • Must successfully pass a pre-employment drug screening in accordance with company policy and applicable law.

Nice To Haves

  • Bilingual ability.
  • High school diploma or GED (preferred but not required).

Responsibilities

  • Prioritize safety for customers and coworkers, remain aware of surrounding situations, and attend safety training when requested.
  • Provide a convenient and enjoyable rental experience that exceeds customer expectations.
  • Learn about rental equipment and recommend appropriate equipment to customers.
  • Complete monthly online training to develop knowledge of equipment and safety.
  • Keep the work area and equipment yard clean, organized, and professionally presented.
  • Clean and service equipment, check fluid levels, and perform minor repairs.
  • Demonstrate, load, and unload equipment.
  • Greet customers promptly, resolve customer problems, and fill propane tanks.
  • Communicate equipment information efficiently to counter staff and mechanics.
  • Perform other duties as requested.

Benefits

  • Employee ownership; Tates Rents is 100% employee owned, and employees may qualify for employee ownership.
  • Health benefits, including vision and dental.
  • 401(k) benefits with dollar-for-dollar matching up to 4% of compensation.
  • Opportunity to earn monthly bonuses based on company performance.
  • Use of rental equipment, subject to availability and approval.
  • Five paid holidays and sick time.
  • PTO accrual starting at 80 hours in the first year, increasing with tenure.
  • Two weeks of paid parental leave.
  • Opportunities for advancement within the company.
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