Workshop Lounge Bartender
About The Position
The Workshop Lounge Bartender provides attentive, courteous, and efficient service to hotel guests by meeting their food and beverage needs and collecting payment. The role includes serving food and drinks, preparing cocktails and garnishes, maintaining the bar, and completing opening, closing, and side-work tasks. The bartender follows cash-handling procedures, food-handling requirements, liquor laws, and hotel grooming standards, and helps the food and beverage team as needed. The position also involves addressing guest complaints and providing service recovery, escalating issues to a supervisor when necessary. Raines Co. is a family-owned development, management, and investment company established in 1988. It develops, operates, and owns hotel brands and boutique hotels, and describes its culture as family-oriented and focused on building relationships with associates, partners, and communities. Hilton Team Member discounts are available upon hire.
Requirements
- Previous experience as a bartender or barback.
- Knowledge of mixology for traditional and creative cocktails.
- Knowledge of applicable laws and regulations.
- High school diploma, GED, or equivalent.
Responsibilities
- Greet guests in a friendly, courteous, and attentive manner.
- Serve food and drinks, using suggestive selling techniques.
- Know the menus and applicable specials.
- Enter drink orders into the computer immediately and collect payment from guests.
- Prepare drink garnishes.
- Operate the hotel computer system, Agilysis.
- Perform opening and closing procedures and assigned side work.
- Follow cash-handling procedures, including cash bank reconciliation and end-of-shift drop.
- Maintain a clean bar.
- Comply with food-handling requirements and liquor laws.
- Engage guests in a cordial, efficient, and professional manner.
- Complete bar setup and restock or replenish bar inventory and supplies.
- Adhere to hotel grooming standards.
- Assist the food and beverage team as situations arise.
- Resolve guest complaints and provide service recovery when required, escalating issues to the immediate supervisor if needed.
Benefits
- Hilton Team Member discount eligible upon hire.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
