Lounge Bartender

Courtyard by Marriott (Crestline Hotels and Resorts)•Lakewood, CA

2d•$16 - $16

About The Position

The Lounge Bartender takes orders, prepares and serves alcoholic and non-alcoholic beverages and light meals to guests courteously and efficiently according to hotel specifications. The role also maintains the outlet’s stock and supplies, cleanliness, sanitation, organization, and equipment. The position involves operating a food and beverage establishment in a leisure-driven hotel and engaging positively and knowledgeably with guests, including sharing information about the surrounding area. Potential career paths include F&B Supervisor, F&B Manager, Director of Food and Beverage, Director of Operations, General Manager, and VP of Food & Beverage.

Requirements

High school graduate, GED, or equivalent work experience.
At least 21 years of age to serve alcoholic beverages.
Good understanding of the English language.
Knowledge of drink recipes and beverage service standards.
Ability to input and access information in property management, computer, and point-of-sale systems.
Outgoing, positive, and knowledgeable about the surrounding area, with the ability to converse with guests.

Nice To Haves

One year of experience as a server or barback is preferred but not required.
Certification in previous training in liquor, wine, and food service.
Certification in an alcohol awareness program.
Certification in CPR.
Previous guest or customer relations training.

Responsibilities

Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Maintain complete knowledge of menu items, liquor brands, beers, and non-alcoholic selections available in the outlet.
Know and comply with state liquor regulations, particularly rules prohibiting service to minors and intoxicated persons and drunk driving.
Obtain the assigned bank, ensure the contracted monies are accurate, and keep the bank secure.
Maintain complete knowledge of point-of-sale and manual systems.
Greet guests and take food and beverage orders, using suggestive selling and upselling techniques.
Enter orders into the system and verify that they are transmitted to the bartender or kitchen.
Maintain the cleanliness, sanitation, and organization of tables, service areas, and the outlet.
Present guest checks and process payments through the bartender or cashier, following cash-handling and credit policies and procedures.
Clean and reset tables immediately after guests depart.
Collect and report tips at the end of the assigned shift.
Use chemicals according to OSHA regulations and hotel requirements.
Complete all closing reports in the point-of-sale system.
Document maintenance needs legibly on work orders and submit them to the manager.