Lounge Bartender

Courtyard by Marriott (Crestline Hotels and Resorts)•Louisville, KY

About The Position

The Lounge Bartender takes orders, prepares and serves alcoholic and non-alcoholic beverages and light meals to guests courteously and efficiently according to hotel specifications. The role also maintains outlet and equipment cleanliness and manages stock and supplies. The position is in a leisure-driven hotel and calls for an outgoing person with positive energy, knowledge of the surrounding area, and the ability to engage guests in conversation. The role offers a potential career path through F&B Supervisor, F&B Manager, Director of Food and Beverage, Director of Operations, General Manager, and VP of Food & Beverage.

Requirements

High school graduate, GED, or work equivalent.
At least 21 years of age to serve alcoholic beverages.
Good understanding of the English language.
Knowledge of drink recipes and beverage service standards.
Certification of previous training in liquor, wine, and food service.
Certification in an alcohol awareness program.
Certification in CPR.
Ability to input and access information in property management systems, computers, and point-of-sale systems.
Outgoing, positive, and able to converse with guests; knowledgeable about the surrounding area.

Nice To Haves

One year of experience as a Server or Barback is preferred but not required.
Previous guest/customer relations training.

Responsibilities

Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Maintain knowledge of menu items, liquor brands, beers, and non-alcoholic selections available in the outlet.
Follow state liquor regulations, especially rules prohibiting service to minors and intoxicated persons and drunk driving.
Obtain the assigned bank, verify contracted monies, and keep the bank secure.
Maintain knowledge of P.O.S. and manual systems.
Greet guests, take food and beverage orders, and use suggestive selling and upselling techniques.
Enter orders into the system and verify transmission with the Bartender or Kitchen.
Maintain cleanliness, sanitation, and organization of tables, service areas, and the outlet.
Present guest checks and process payments through the Bartender/Cashier, following cash-handling and credit policies and procedures.
Clean and reset tables promptly after guests depart.
Collect and report tips at the end of the assigned shift.
Use chemicals in accordance with OSHA regulations and hotel requirements.
Complete closing reports in the P.O.S. system.
Document maintenance needs legibly on work orders and submit them to the Manager.