Lounge Bartender

Crestline Hotels & Resorts•Louisville, KY

10d

About The Position

The Lounge Bartender takes orders, prepares and serves alcoholic and non-alcoholic beverages and light meals to guests courteously and efficiently, in accordance with hotel specifications. The role also maintains outlet and equipment cleanliness and manages stock and supplies. The bartender operates in the food and beverage establishment of a leisure-driven hotel and is expected to engage guests in conversation, bring positive energy, and know the surrounding area. Potential career paths include F&B Supervisor, F&B Manager, Director of Food and Beverage, Director of Operations, General Manager, and VP of Food & Beverage.

Requirements

High school graduate, GED, or work equivalent.
At least 21 years of age to serve alcoholic beverages.
Good understanding of the English language.
Knowledge of drink recipes and beverage service standards.
Ability to input and access information in property management, computer, and point-of-sale systems.
Outgoing, positive, and able to converse with guests.
Knowledge of the surrounding area.

Nice To Haves

One year of experience as a Server or Barback is preferred but not required.
Certification of previous training in liquor, wine, and food service.
Certification in an alcohol awareness program.
Certification in CPR.
Previous guest/customer relations training.

Responsibilities

Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Maintain complete knowledge of menu items, liquor brands, beers, and non-alcoholic selections available in the assigned outlet.
Know and strictly follow state liquor regulations, particularly those prohibiting service to minors and intoxicated persons and drunk driving.
Obtain the assigned bank, verify the contracted monies, and keep the bank secure.
Maintain complete knowledge of P.O.S. and manual systems.
Greet guests and take food and beverage orders, using suggestive and up-selling techniques.
Input orders into the system and ensure transmission is verified by the Bartender/Kitchen.
Maintain cleanliness, sanitation, and organization of tables, service areas, and the outlet.
Present guest checks and process payments through the Bartender/Cashier.
Follow cash-handling and credit policies and procedures.
Clean and reset tables immediately after guests depart.
Collect and report tips at the end of the assigned shift.
Use chemicals in accordance with OSHA regulations and hotel requirements.
Complete all closing reports in the P.O.S. system.
Document maintenance needs legibly on work orders and submit them to the Manager.