Workshop Lounge Bartender

The Foundry Hotel Asheville, Curio Collection•Asheville, NC

21d

About The Position

The Workshop Lounge Bartender provides attentive, courteous, efficient service to guests by fulfilling food and beverage needs and collecting payment. The role serves food and drinks, maintains bar operations and inventory, follows applicable food-handling and liquor laws, and assists the food and beverage team as needed. The position also includes resolving guest complaints and performing service recovery, escalating issues to the immediate supervisor when necessary. Raines Co. is a family-owned development, management, and investment company established in 1988. It develops, operates, and owns hotel brands and boutique hotels, and describes its culture as family-oriented and relationship-focused. Hilton Team Member discounts are available upon hire.

Requirements

Previous experience as a bartender or barback.
Knowledge of mixology for traditional and creative cocktails.
Knowledge of applicable laws and regulations.
High school diploma, GED, or equivalent.

Responsibilities

Greet guests in a friendly, courteous, and attentive manner.
Serve food and drinks using suggestive selling techniques.
Maintain thorough knowledge of menus and applicable specials.
Enter drink orders into the computer promptly and collect payment from guests.
Prepare drink garnishments.
Operate the hotel computer system, Agilysis.
Perform opening and closing procedures and assigned side work.
Follow cash-handling procedures, including cash bank reconciliation and end-of-shift drop.
Maintain a clean bar.
Comply with food-handling and liquor laws.
Engage guests in a cordial, efficient, and professional manner.
Set up the bar and restock or replenish bar inventory and supplies.
Adhere to hotel grooming standards.
Assist the food and beverage team as situations arise.
Resolve guest complaints and perform service recovery when required, escalating to the immediate supervisor if needed.